Part Time Night Auditor

2 weeks ago


Tucson, United States Ramada By Wyndham Tucson Full time

Overview: We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during overnight hours. This is an excellent opportunity for someone with strong organizational skills and a passion for providing exceptional guest service.

Duties: - Perform night audit functions, including reconciling daily transactions, preparing reports, and balancing accounts - Check guests in and out of the hotel, ensuring accurate and efficient processing - Handle guest inquiries and resolve any issues or complaints in a professional and timely manner - Assist with guest services, such as making reservations, providing information about hotel amenities, and coordinating special requests - Monitor security cameras and report any suspicious activity or safety concerns - Maintain accurate records of guest interactions and transactions - Collaborate with other hotel staff to ensure a seamless guest experience

Requirements: - Bilingual proficiency in English and Spanish is preferred but not required
- Previous experience in guest relations or customer service is highly desirable - Familiarity with hotel management systems and phone systems is a plus - Excellent phone etiquette and communication skills - Strong attention to detail and ability to multitask effectively - Ability to work independently and handle responsibilities with mínimal supervision - Knowledge of night audit procedures is an asset - Flexibility to work overnight shifts, including weekends and holidays

**Job Type**: Part-time

Pay: $15.00 per hour

Expected hours: No less than 16 per week

**Benefits**:

- Employee discount
- Paid time off

Schedule:

- 8 hour shift
- Holidays
- Night shift
- Overnight shift

Work setting:

- In-person

**Experience**:

- Hotel: 1 year (preferred)

**Language**:

- Spanish (preferred)

Ability to Commute:

- Tucson, AZ 85745 (required)

Work Location: In person


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