Leasing Consultant

Well-established provider in superior Property Management,

Heartland Realty Investors,

one of Crain’s “BEST Places to Work in Chicagoland”, is seeking a full time Leasing Consultant at our 308-unit apt. home community at

Arboretum Villages, in Lisle.

The Leasing Consultant will interact/show apartments to all prospective residents to achieve maximum occupancy in a fast-paced environment. The Leasing Consultant will interact with current residents to achieve ultimate resident satisfaction leading to maximum resident retention and comfort. Experience preferred in property management but not mandatory.

Some of the RESPONSIBILITIES:

- Responsible for leasing all available apartments, 1-bedrooms, 1-bedrooms plus den, 2-bedrooms, and 2-bedrooms plus den to prospective residents. Provide information about apartments and the community to meet the defined needs of each prospect.
- Accurately and efficiently process all applicant paperwork within defined timeframes, prepare future resident files including all lease/file paperwork as well as move-in correspondence.
- Knowledgeable in explaining all lease and community policies to new and current residents.
- Maintain/keep current all internet marketing sites.
- Communicate/support marketing efforts of community and provide sufficient feedback, input, and suggestions to Property Manager regarding pricing, promotions, and advertising.
- Always abide by state and federal Fair Housing laws.
- Work with Property Manager to plan/implement all resident functions.
- Complete renewal follow-up and prepare online renewal leases.
- Always maintain high company customer service standards. Respond to all resident requests, process maintenance work orders and work with residents to minimize and resolve all issues and/or customer service needs.
- Complete all YARDI/CRM/LRO/Rent Café processing within company defined guidelines.
- Inspect the market path to all available vacant ready apartments and models daily.
- Review all move-in apartments, within defined timeframes, and place move-in information/gifts in apartment homes.
- Prepare monthly resident newsletter.

**REQUIREMENTS**:

- Always represent the company in a professional manner.
- Strong organizational and communication skills.
- Customer service/satisfaction driven, self-motivated, able to multi-task, creative and energetic.
- Demonstrate competency with Microsoft Office and property management software (YARDI/CRM/Rent Café).
- Experience in leasing practices, resident relations, and marketing.
- Maintain courteous and continuous communication with residents, applicants, and associates.
- Respond to all questions/issues in a courteous and prompt manner.

COMPREHENSIVE BENEFITS:
WAGE PACKAGE:

- Competitive hourly wage
- Move-in commissions at 10% of monthly rent. Additional incentives with quick move in
- Renewal commissions
- Quarterly bonus based on property performance and individual goals.
- Year-end bonus is available based on company operating success.

FOR YOUR HEALTH & WELLNESS:

- Health, Dental and Vision insurance, at competitive premiums, on day 1.
- HSA with company annual contribution of $250/individual, $500/family.
- Short and Long-Term Disability
- Employee Assistance Program
- Life Insurance

FOR YOUR COMMUNITY:

- Paid volunteer day
- Charitable donation match

FOR YOUR FUTURE:

- 401K plans with up to a 3.5% company match
- Complimentary professional investment advice
- Industry training/certifications
- Employee tuition reimbursement
- $2k/child college tuition scholarships

FOR YOUR LIFE BALANCE:

- Paid holidays
- Generous PTO program
- 25% employee rent discount at all company properties
- Employee referral awards of $500
- Spot bonuses for special efforts

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance

Experience level:

- No experience needed

Schedule:

- Day shift
- Every weekend
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

License/Certification:

- Driver's License (preferred)

Ability to Commute:

- Lisle, IL 60532 (required)

Ability to Relocate:

- Lisle, IL 60532: Relocate before starting work (required)

Work Location: In person