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Analyst Technical I, Ii, Iii
4 months ago
**PB General All Postings Info**:
Applicants that are not certain of the number of hours, the number of days / months, and the annual salary paid for a specific position should contact the HR Customer Care Center for the position's information at 877-477-3722.
**Applications**
**Resume**
Please make sure your resume is uploaded into your profile.
**General Information**
- Completion of forms required by federal and state agencies and the School Board;
- Completion of forms related to the employee benefits package; and
**District Responsibilities**
Follows policies: Follows adopted policies and procedures in accordance with School Board priorities.
Conduct: Conducts oneself in the best interest of students, in accordance with the highest traditions of public education and in support of the District's Mission Statement.
Other Duties: Performs other duties as assigned.
**Furnish Records**
Permission is hereby given to any agency of the government of the United States and/or any other agency, person, firm or corporation holding records considered confidential to furnish the Department of School Police and/or the Division of Human Resources of the School District of Palm Beach County all information desired involving me in any way, upon request. Such records, I understand, may include reasons for termination of employment, reasons for discharge from military services, criminal history, on-the-job performance, educational records, or any other personal information which may not otherwise be obtained without prior agreement. Included in this grant of authority is my permission to former employers.
**EEO Statement**
The School District of Palm Beach County abides by the laws and regulations of the federal and state governments prohibiting discrimination; supports actively and fully equal opportunity policies, programs and plans for its employees. Also, the School District actively encourages qualified applicants of all ethnic groups and both sexes to seek available employment opportunities with the School District of Palm Beach County. The District does not discriminate against any employee or applicant because of such individual's race, ethnicity, color, religion, sex, national origin, age, disability, parental status, or marital status.
Applicants with a disability shall be considered for employment if they are qualified and meet the safety and performance requirements of the position.
**Tobacco Free Preference**
**Veteran's Preference**
Authority: 1001.41(i)&(2); 1001.42(25); 1012.23(1), F.S.
Implemented: 1001.42(5); 1001.43(11), F.S.
History: New: 6/02/76; Revised: 6/16/87; 7/22/87; 6/16/06;7/1/09
**Qualifications**:
**Additional Qualifications**:
- **Demonstrated experience working with customers and technical staff to resolve technical issues and respond to requests for services.**
- **Experience using one or more IT ticketing solutions.**
- **Knowledge of or experience with the ITIL framework and best practices preferred.**
- **Experience using ServiceNow IT Service Management software preferred.
