Assistant Director, Financial Aid

4 weeks ago

College Station, United States Texas A&M University Full time

**Job Title**

Assistant Director, Financial Aid

**Agency**

Texas A&M University

**Department**

Scholarships And Financial Aid

**Proposed Minimum Salary**

Commensurate

**Job Location**

College Station, Texas

**Job Type**

Staff

**Our Commitment**

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents

& lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

**Who we are**

The mission of Scholarships & Financial Aid is to provide students and their families with information and financial resources to attend Texas A&M University, along with support programs that promote higher education and developmental opportunities. We administer scholarships and financial aid, which include the following programs: grants, student loans, student employment, veteran educational benefits, athletic aid coordination, short-term loans, and emergency tuition and fee loans. In addition our office provides advising on the programs listed above. Our office also assist students in gaining financial literacy knowledge through our Money Education Center. Our office is responsible for processing student aid and veteran educational benefits for College Station, Galveston, all Health Science Center sites and Qatar which totaled approximately $836 million in financial aid assistance for the prior academic year.

**What we want**

**What you need to know**

**_Salary: _**Compensation will be commensurate to selected hire’s qualifications.

**_Cover Letter & Resume: _**A cover letter and resume are strongly recommended.

**_Other Requirements and Factors: _**Experience with student loan process, scholarships, imaging, workflow, and project management. Some evening and weekend work is required. Some degree of travel is required. Must comply with Texas A&M System Policy 07.02 - Texas Higher Education Fair Lending Practices. Must be in good standing on all Federal Student Loans. The U.S. Dept. of Education will not grant access to student loan data for any individual who is in default status. Access to such information is a necessity for this position. Must be able to rectify default status within three months of employment. Good standing must be maintained for continued employment.

**Qualifications**
**Required Education and Experience**:

- Bachelor’s degree or equivalent combination of education and experience. Six years of experience in financial aid, scholarships, student employment, student veteran’s services or other related area.

**Preferred Education and Experience**:

- Master s degree in fields of Human Resources, Student Affairs, Business, Higher Education, Psychology or related field.
- More than six years of experience in financial aid, scholarships, student employment, student veteran’s services or other related area.
- Management and supervisory skills.
- Two years in a student financial aid specialty area. Personnel and program management experience

**Required Knowledge, Skills, and Abilities**:

- Ability to meet deadlines and maintain a high level of accuracy, professionalism, and a customer service orientation.
- Knowledge of financial aid counseling, verification, rules, and regulations.
- Working knowledge of word processing and spreadsheet programs.
- Ability to work individually or as a team in a dynamic organization.
- Good interpersonal communication skills.
- Must be literate in the English language and able to comprehend, give and follow both written and verbal instructions.
- Ability to organize and make decisions.
- Ability to relate well with a student population.
- Ability to work well under pressure.
- Ability to use tact, diplomacy, and judgment in dealing with all customers. Ability to multi-task and work cooperatively with others.

**Preferred Knowledge, Skills, and Abilities**:

- Knowledge of current versions of Microsoft products, including Windows and Office.
- Knowledge of Financial Aid or Student Information Systems.
- Bilingual in Spanish. Background in general office conditions with much time spend in contact with students.
- Knowledge of rules, regulations, and best practices in specialty area.
- Ability to develop and make presentations. Knowledge and experience in an enrollment management area focusing on outreach and/or retention.

**Responsibilities**:
**Advising Leadership**
- Directs financial aid advising initiatives and leads advising service activities.
- Provides management of advising provided both in-person and via appointment and telephone appointment by Scholarships & Financial Aid.
- Serves as immediate and direct resource for Advising staff in assisting students and other customers.
- Coordinates the development, implementation, and completion of special projects and/or procedures for financial aid advising initiatives.
- Uses professional judgment to

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