Hotel Shuttle Driver

3 weeks ago

Orlando, United States Hampton Inn and Suites Full time

What Makes a McKibbon Shuttle Driver?

The Shuttle Driver is responsible for picking up and dropping off guests at various locations as well as assisting with luggage to and from rooms during check-in and check-outs when needed. This position requires an exceptional level of customer service, valid Driver’s License, and a clean driving record.

A Day in the Life:

- Hotel Shuttle Driver will provide exceptional customer service when transporting guests to and from the hotels.
- You will serve as the guest’s first impression and ensure that the guest’s arrival experience from the airport is of the highest customer service experience.
- Shuttle driver will explain the features of the hotel and the local area.
- You will deliver faxes, packages, suitcases, and trunks.
- Shuttle driver will keep record of calls for service.
- You will greet guests at front door or car upon arrival.
- You will assist the front desk at the hotel during down times by answering phones, stocking the suite shop, answering guest questions, and stocking the coffee station.
- You will maintain the image of the hotel by appearing presentable, well-groomed, and in a pressed uniform.

**Requirements**:

- Valid Driver’s License with no accidents in the last 6 months
- A high school diploma or equivalent vocational training certificate
- The ability to perform basic math skills
- Strong written and verbal communication skills
- The ability to provide excellent customer service and maintain a professional demeanor at all times
- The ability to input and access information in the property management system/point-of
- sales system
- The ability to maintain the safety and security of guests at all times

Perks & Benefits Beyond the Basics:
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. Our benefits package covers:
Financial & Occupational Wellness:

- Competitive Compensation with incentives
- Associate referral program
- Brand and company training classes, workshops and conferences for career growth and development

Personal Wellness:

- Fundraising matching funds program
- Volunteer opportunities
- 24/7 chaplain services
- Exclusive hotel rate discounts

Full Time Associates:

- 401K Savings Plan with matching funds
- Tuition reimbursement
- Comprehensive benefits package including medical, dental, and vision, life insurance
- Short-and long-term disability
- Paid time off and holidays
- Wellbeats APP to support physical and mental wellness

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