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Floating Store Manager

1 month ago

Lisbon, United States Gagne & Son Concrete Full time

Floating Retail Store Manager - Full Time

Role and Responsibilities
- Contact, develop and maintain long lasting business relationships with new and existing Concrete Construction and General Contractors.
- Learn our catalog of resale and manufactured products.
- Work closely with Finance, Purchasing, and other Sales locations, to ensure timely billing, adequate inventory levels and accurate delivery.
- Ensure accurate inventory levels and be responsible for inventory counts.
- Develop the retail space to its fullest potential and create displays that draw customers.
- Process orders in our Point-of-Sale system.
- Accurately handle payments by Cash, Checks, Credit Cards and Charges to Customer Accounts who have credit terms.
- Control store overhead and operating costs.
- Maintain a professional image in self and work environment.
- Complete store operational requirements by scheduling and assigning employees; following up on work results.
- Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring and appraising job results.
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
- Ensure availability of merchandise and services by maintaining inventories.
- Protect employees and customers by providing a safe and clean store environment.
- Maintain the stability and reputation of the company by complying with legal requirements.
- Contribute to team effort by accomplishing related results as needed
- Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
- Manage all controllable costs to keep operations profitable
- Manage stock levels and make key decisions about stock control
- Ensure standards for quality, customer service and health and safety are met
- Respond to customer complaints and comments
- Update colleagues on business performance, new initiatives and other pertinent issues
- Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues

Qualifications and Education Requirements
- An associate degree or equivalent plus 5 years of experience in a retail environment, preferably in construction trades.
- Excellent customer service skills.
- Excellent verbal and written communication skills, including the ability to negotiate with customers
- Organized with excellent time management, detail oriented and prioritization skills.
- Background in Masonry and Concrete construction industry is desirable.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement

Experience level:

- 5 years

Shift:

- 10 hour shift
- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Retail Management: 3 years (required)

Ability to Relocate:

- Lisbon, ME: Relocate before starting work (required)

Willingness to travel:

- 50% (required)

Work Location: On the road

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