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Customer Service Representative

4 months ago

Phoenix, United States Cash & More Full time

**Essential Duties and Responsibilities**:

- Provide high quality customer service
- Cash checks and pay out money within the guidelines of the "Check Cashing Policy".
- Enters customers' transactions into computer to record transactions.
- Order daily supply of cash and count incoming cash.
- Timely balance all work performed
- Educate customers on products
- Listen to customer needs
- Maintain store security
- Provide prepaid card services
- Process Western Union transactions
- Complete Bill Pay transactions
- Issue money orders
- Process CTR’s, SAR’s, monetary instrument documents, and cash logs as applicable.
- Assist in general office duties including telephone, mail, filing, shredding documents, count and roll coin, and count and band paper money.

**Knowledge, Skills and Abilities Required**:

- High School diploma.
- Previous customer service experience.
- Computer experience and aptitude.
- Patience in dealing with confused or irate customers.
- Problem-solving skills, and the ability to think under pressure.
- Commitment to continuing education about the company, products, and services.
- Motivated individuals

ABOUT THE JOB:

- Immediate Openings**-Evenings, Weekends and Overnight required.**

Pay: From $15.00 per hour

**Benefits**:

- Flexible schedule
- Health insurance
- Paid time off

Experience level:

- No experience needed

Shift:

- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday

Work setting:

- In-person
- Office

People with a criminal record are encouraged to apply

Work Location: In person