Dispatcher Amazon Dsp

MUST HAVE EXPERIENCE

**We are an Amazon Delivery Service Partner looking for smart, motivated, and hardworking dispatcher in Hawthorne NY**

**Qualifications**:

- Amazon Dispatching: 1 year A MUST
- Customer Service: 1 year (preferred)

**Requirements**:

- Dispatch experience
- Strong customer service experience
- Use of mapping and GPS programs
- Ability to provide directions
- Basic computer skills (including Google Docs and Sheets)
- **Dispatcher Job Responsibilities (include, but are not limited to)**:
1) Ensure Responsible Delivery - packages are delivered on-time, handled properly and safely
- Manage opening and /or closing set up/ stand down
- Monitoring of route timeliness
- Use of mapping and GPS programs
- Ability to re-route vehicles when logístically necessary
- Liaison between drivers, Amazon staff and management
- Provide accurate, valid and complete information for every delivery
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Manage On the Road accidents and incidents with composure

2) Deliver Clear Communication
- ability to communicate clearly and effectively,
- ability to read delivery documents, customer order information, directions, etc. in English
- Must be able to use your updated cell phone with a data plan for working purposes

Schedule:

- 10 hour shifts
- Day shifts
- Holidays
- Monday to Sunday
- On call
- Weekends
- Year round work

**Benefits**:

- Health insurance
- Paid time off

Supplemental pay types:

- Bonus opportunities

**Experience**:

- Dispatching: 1 year (preferred)

Work Location: In person

Pay: $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement

Schedule:

- 10 hour shift

Work Location: In person