J.p. Morgan Advisors

1 month ago

New York, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
When you join JPMorgan Chase & Co. you will have the opportunity to utilize your talents and leadership capabilities in an inclusive community of Wealth Advisors. Offering a wide range of career growth, internal mobility all while expanding your skill set with a growing team.

As a J.P. Morgan Advisors Training Specialist, you will work in an environment that offers a wide degree of creativity and latitude with the expectation of high performance and results. You will work closely with Field Support, front office partners, and key stakeholders to identify training needs and will serve as a day to day training resource to the front office around J.P. Morgan Advisors procedures, systems, and best practices.

**Responsibilities**:

- Assist with the creation of content and design curriculums to engage learners and promote understanding
- Create criteria to judge learner’s performance
- Collaborate with key stakeholders on training content
- Analysis of source documents, data sets, or other sources to develop training content
- Plan and execute classroom and virtual instructor-led programs as well as eLearning programs
- Work closely with legal, risk, and compliance to ensure alignment with policy and procedures
- Deliver training sessions nationally (virtual and onsite)
- Facilitate training as needed for new Advisors and Advisor Support
- Engage the front office on new tech platform and adoption
- Work closely with the field support team to manage and troubleshoot issues
- Support recruiting efforts through technology demos
- Maintain collateral (Online repository of guides, one-pagers, FAQs, etc)
- Perform periodic training for Branch Management teams to maintain business knowledge
- Partner with Tech & Product on communication
- Ability to work under pressure and to set deadlines in order to meet training needs
- Perform other duties and/or special projects if needed
- Promote a positive, inclusive and diverse work environment

**Required qualifications, capabilities, and skills**:

- Bachelor's degree or equivalent experience required
- Excellent oral and written communication skills are a must
- Adaptable, flexible and willing to work in dynamic work environment
- Instructional design experience in a training organization
- Demonstrate use of analytical skills in a training organization
- Ability to work with staff at all levels of the organization; Domestic travel required
- A self-starter who possesses ability to successfully operate with limited guidance
- Highly proficient in PowerPoint, Word and Excel
- Proven ability to work independently and completely handle multiple responsibilities with high degree of accuracy, in a fast paced high pressure environment

**Preferred qualifications, capabilities, and skills**:

- Maintain a sense of urgency and ability to prioritize and multi-task
- Ability to take the lead in unstructured situations and ensure an optimal experience

**ABOUT US**
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financ

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