Call Center Appointment Setter and Dispatcher

4 weeks ago


Houston, United States BERGER HOME SERVICES LLC Full time

**Benefits**:

- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off

**_About Us:_**
Berger Home Services is a reputable gutter company dedicated to providing high-quality gutter installation and maintenance services. With a focus on customer satisfaction and excellence, we are committed to delivering top-notch service to our clients.

**_Job Description:_**

**_Responsibilities:_**
- Answering incoming calls from customers and addressing inquiries or concerns in a professional and courteous manner
- Scheduling appointments for gutter installations and maintenance services
- Dispatching service technicians to job sites and coordinating with field staff to ensure timely completion of work orders
- Maintaining accurate records of customer interactions and service appointments
- Assisting with administrative tasks as needed, including data entry

**_Requirements:_**
- Previous experience in a call center or customer service role preferred
- Excellent communication skills and a friendly demeanor
- Detail-oriented with the ability to multitask and prioritize tasks effectively
- Punctual and reliable with a strong work ethic
- Dedication to providing exceptional customer service and representing the company in a positive light

**_Benefits:_**
Competitive salary

Paid time off

Opportunities for advancement and professional development

Casual and friendly work environment

Pay based on experience

**_How to Apply:_**
If you are interested in joining the Berger Home Services team as a Call Center and Dispatcher, please submit your resume

We look forward to hearing from you and potentially welcoming you to our team

Flexible work from home options available.


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