Wax Specialist

**About European Wax Center**

European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experiences, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model, and its network of more than 700 centers across the U.S.

**About the Role**

The role of a Wax Specialist is to represent European Wax Center in a professional and consistent manner while upholding the company's core values. A Wax Specialist's primary goal is to educate guests on the benefits and frequency of waxing while performing waxing services. As a licensed skin care specialist, they're also responsible for educating guests on proper skin care in conjunction with our exclusive product portfolio, Strut 365. A Wax Specialist is able to work with like-minded individuals who share in their excitement and passion for Revealing Beautiful Skin. Even better, a Wax Specialist shapes the future of European Wax Center and supports guests in feeling gorgeous, radiant, and confident in their own skin.

**Responsibilities**
- Providing the highest quality wax service while maintaining a cheerful and positive attitude.
- Responsible for educating all guests on European Wax Center's 4 Step to Gorgeous Process.
- Responsible for educating all guests on European Wax Center's product portfolio, Strut 365 and demonstrating products on guests.
- Responsible for educating all guests on benefits and savings of Wax Passes and consistency with waxing.
- Responsible for educating guests on current in-center promotions. Establish and maintain professional relationships with guests.
- Responsible for maintaining a thoroughly clean wax suite at all times. Retain guests through pre-booking.
- Responsible for maintaining and exceeding center and individual goals.
- Responsible for finding coverage and ensuring no guests are currently booked when requesting days off from assigned schedule.
- Adhering to the reservation book managed by the GS Associate.
- Responsible for arriving to work on time wearing the appropriate dress code and nametag.
- Participation in community events and street team marketing when requested.
- Participate in all Weekly Strut Sessions (If Strut Session is on a day an associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month).
- Participate on Strut Bloomfire by actively commenting on questions and posts.
- Responsible for creating a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses while working in the location.
- Responsible for following all corporate policies and procedures.

**Qualifications**
- Willing to learn and perform new waxing techniques.
- Comfortable performing all body and facial waxing services offered at EWC.
- Ability to work flexible days and hours.
- Ability to work weekends.
- A positive, friendly, upbeat and personable demeanor.
- Ability to receive and implement feedback.
- An ability to work independently with limited supervision.
- Ability to work in a fun, fast-paced environment.
- A professional appearance at all times.
- A strong desire to work with others and engage new associates with energy and enthusiasm for EWC.
- Full understanding of the EWC values, vision and strategy.
- Sales experience is preferred.
- **Required license or certification: Cosmetology
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