Medical Assistant

2 weeks ago


San Francisco, United States University of California - San Francisco Full time

**Key Responsibilities**:
**Clinical**:

- Perform routine clinical functions and document in patient charts, including vital signs, pain screening, and chief complaints.
- Document interpreter use and facilitate interpreter participation for medical appointments.
- Assist in patient preparation for exams and procedures.
- Perform walk tests and assist with procedures.
- Assist with medication review and update patient medication lists.
- Assist in abstraction of medical information for providers.
- Enter data points accurately into flowcharts for patient visits.
- Review labs required by providers and ensure readiness for visits.
- Complete assigned competencies for procedures and support providers in managing in-basket messages.
- Act as a chaperone for medical providers and serve as an internal float for department needs.
- Ensure patient safety during transport and monitor clinic flow.
- Update mandatory logs, assist with clinical surveys and chart audits.
- Facilitate referrals to other providers and perform clinical activities accurately and timely.
- Assist providers in writing and sending patient communications.
- Mentor incoming staff and comply with policies for infection control and safety.
- Communicate and coordinate care within the team for patient issues.
- Review clinical information for prior authorizations and manage incoming referrals.
- Process prior authorizations for medications/procedures and appeal denials.
- Manage DME orders and review patient education information with patients.
- Participate in daily huddles and prepare new patient referrals for clinical review.
- Familiarity with clinical research and assist researchers in preparing patients for visits.

**Registration, Scheduling, and Insurance Management**:

- Support and coordinate scheduling for outpatient clinic visits and procedures.
- Register patients and update information accurately according to policies.
- Communicate medical center financial policies to patients and ensure insurance eligibility verification.
- Coordinate providers' clinic schedules and book appropriate clinic visits and procedures.
- Provide administrative support for providers and respond to inquiries related to clinical services.
- Ensure accurate data entries for registration and scheduling.

**Communication**:

- Demonstrate courtesy and professionalism in telephone communications.
- Uphold a professional working environment and notify providers of delays or service issues.
- Communicate provider delays to the front office team and patients in waiting rooms.
- Share information and observations with the health team and identify problems for resolution.
- Offer suggestions for improvement in clinic/practice operations and assist patients with issues.
- Utilize Electronic Health Record (APeX) for documentation within the scope of practice.

**Operations Maintenance**:

- Maintain clean and well-stocked exam rooms, inventory medical supplies, and coordinate meal and rest periods.
- Adhere to infection control procedures and Ambulatory Services policies for equipment sterilization.
- Participate in various Quality Improvement and Customer Service initiatives.

**Job Types**: Full-time, Contract, Temporary

Pay: $25.98 - $39.82 per hour

Expected hours: 40 per week

**Benefits**:

- Disability insurance
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off

Schedule:

- Monday to Friday

Work setting:

- In-person

License/Certification:

- Medical Assistant Certification (required)

Ability to Commute:

- San Francisco, CA (required)

Work Location: In person



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