Global Logistics Analyst

5 days ago

West Chicago, United States BALL HORTICULTURAL COMPANY Full time

Description:
The Global Logistics Analyst is integral to the overall success of Ball FloraPlant Logistics. Critical responsibilities include managing the weekly trucking program, tracking and monitoring of all shipments, working with our service providers to resolve any delay issues, provide timely updates to our customers, and identify potential disruptions in our logistics processes and proactively resolve. Specifically, this role ensures the fulfillment of our commitment to deliver quality unrooted plant cuttings on time while continuing to offer innovative and world class logistics services.

**Responsibilities**
- Analyze order data to develop the weekly trucking program, which includes making decisions to best service our customers while considering freight cost and impact to production harvest schedules
- Plan, coordinate, and communicate weekly shipment activities to ensure all requirements are met to allow for on time delivery
- Constant analyzing of our supply chain processes to make recommendations for adjustments to achieve best results
- Monitor all shipments, assist in resolving any delay issues and communicate to our customers and sales representatives in a timely manner to ensure they have the most up to date information
- Maintain, organize, and provide reporting on customer shipment temperature recorder data for quality review
- Create, update, and communicate the weekly shipping summary indicating any issues that caused a delay for quality review
- Maintain and analyze truck program cost tracking file to ensure established freight rates are accurate, this includes working with the Ball Seed Traffic Team to update customer freight rates in SAP
- Upload all routings, ETA’s, and box content reports weekly into SAP and WebTrack to give customers visibility to their orders for what they are scheduled to receive and when
- Develop and maintain close working relationships with the Ball FloraPlant production facilities, service providers and customers through friendly, timely and accurate communication to provide white-glove world class logistic services
- Ability to work in a team environment including cross-training to provide back up for other team members to cover vacations, time away, etc.
- Ability to travel to support the business as appropriate. This position may require up to 10% overnight travel international and domestic
- This position requires some after hours and weekend availability
- Ability to adapt and work through complex situations

**Requirements**:

- Minimum 3 years’ professional experience in logistics, supply chain management or customer service
- Bachelor’s degree in Logistics, Operations Management or Business is highly preferred, minimum of an Associate’s degree is required
- Intermediate experience with SAP system is preferred
- Intermediate-level proficiency with Excel, Word, Outlook, and PowerPoint required
- Ability to continually assess, prioritize and problem solve complex situations with attention to detail in a time-sensitive environment
- Demonstrate commitment to world class logistics, customer service and teamwork
- This position requires a professional with exceptional communication and organizational skills that can multitask in a fast-paced work environment
- Communicates Effectively
- Provides timely and helpful information to others across the organization.
- Action Oriented
- Steps up to handle tough issues
- Customer Focused -Builds and delivers solutions that meet customer expectations.
- Bilingual in English/Spanish is a plus

**Physical Requirements**
- Ability to Lift/Carry 25lbs 5% of the day
- Ability to sit/stand 100% of the day
- Ability to use hands/fingers 100% of the day
- Ability to travel 10% of the year
- Ability to work in Hot and Cold environmental conditions while visiting production locations and service providers for 5% of the year

Ball Horticultural Company is a leading breeder and distributor of flowers and vegetables around the globe. Located in the suburbs of West Chicago (near Naperville and Geneva), our 60-acre property boasts 10 acres of display gardens. The gardens are primarily used as a sales and marketing tool but also provide a great relaxation opportunity for staff at the home office. Perennials, annuals, vegetables, roses, and shrubs are blooming from May through September.

**Our promise to you**

We create excitement in the world of flowers and are the first choice for service. We deliver all the best and nothing else To you, we deliver a work environment and a culture where building long-lasting relationships internally and externally is important. We believe that good communication, sharing ideas and collaborating on projects will set us up for success. We keep both our feet on the ground and are approachable.

In addition to this we provide a comprehensive Total Rewards package that includes:

- Medical, dental, life and long-term disability insurance
- 401k/Profit Sharing Retirement Plan
- Paid time of

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