Lead Teller

3 weeks ago

Bay City, United States Matagorda County Credit Union Full time

**SUMMARY**:
The Lead Teller serves as the first point of contact for members by providing Above & Beyond service, processing all transactions in accordance with credit union policies and procedures, assisting with member requests, and identifying/referring cross-sell opportunities. The Lead Teller functions as the main support for Teller staff and backup support for the Teller Supervisor.

**ESSENTIAL DUTIES & RESPONSIBILITIES**:

- Provide Above and Beyond member service to credit union members by being polite and professional. Greeting members immediately when they enter the credit union with a smile. Ensuring you use their name during the transaction and thank them for being a member at the end.
- Assist in the training and development of new hires within the branch on our policies and procedures. Provide feedback to Teller Supervisor on the trainee’s progress.
- Maintain a professional work environment and businesslike appearance.
- Help Teller to locate out-of-balance situations and correct errors as they occur. Inform the Teller Supervisor of any unresolved out-of-balance situations. Make copies of Teller checks and assist Teller Supervisor in contacting the member regarding Teller errors.
- Process transactions such as deposits, withdrawals, cashing checks, loan payments, etc.
- Actively promote credit union products and services by recognizing member needs and referring services and products. Maintain accurate records of all referrals and follow-up with members when necessary.
- Oversee and maintain daily operating standards, including but not limited to cash drawer security, the daily balance of cash drawer, check/work capture procedures, weekly balancing of Vault and ATM, adequate supplies in teller station, adherence to opening/closing process, cash limits, etc.
- Maintain daily contact with Teller Supervisor providing support, input, feedback, and guidance concerning daily teller operations.
- Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines, including but not limited to currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc.
- Complete and analyze branch logs and reports as necessary.
- Function and serve as backup support to Teller Manager when needed for Cash movements, cash orders, atm deposits, etc.
- Must be proficient at working Contact Manager. Daily follow-up of the CM queue is crucial to member service.
- Performs such other functions that might be needed from time to time and assists others to complete tasks and work assignments.

**Other Duties and Responsibilities**:

- Play an active part in helping credit union teams’ function smoothly and efficiently.
- Stay alert to potential problems and propose changes to policies and programs.
- Back up other coworkers as needed.

**Required Abilities**:

- Attention to detail and strong organizational skills
- Motivational skills
- Critical thinking and problem-solving skills
- Strong verbal and non-verbal communication skills
- Must be self-motivated and a quick learner
- Must be able to multi-task and work well in a fast-paced environment
- Excellent member service skills
- Demonstrate all Space City Core Values
- Demonstrate the ability to maintain confidentiality and exercise discretion
- Full Time

**Qualifications**:

- Strong background in banking, financial services, and cash handling
- Proficiency in basic math and financial calculations
- Excellent member service skills with a focus on building relationships
- Experience in fraud prevention and detection is a plus
- Ability to handle cash register transactions accurately
- Strong organizational skills to manage multiple tasks efficiently
- Effective communication skills to interact with members and team members

**Experience**:

- Cash handling: 1 year (preferred)
- Banking: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Bay City, TX (required)

Ability to Relocate:

- Bay City, TX: Relocate before starting work (required)

Work Location: In person

  • Lead Teller

    3 weeks ago

    Grove City, United States PNC Bank Corp. Full time

    Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates custom Teller, Customer Experience, Lead, Benefits, Business Services, Coach, Mentor

  • Lead Teller

    4 days ago

    Ellicott City, Maryland, United States PNC Full time

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys...

  • Service Center Lead Teller

    4 days ago

    Park City, United States America First Credit Union Full time

    Mon Sat FlexOverviewResponsible for implementing existing policies, procedures, and systems involving cashiering operations and member services functions. Coordinates, directs, and assigns work. Answers Service Representatives' questions, resolves more complex problems, and oversees balancing. Responsible for smooth flow of teller lines, adequate window...

  • Teller or Senior Teller

    4 weeks ago

    Nevada City, United States Tri Counties Bank Full time

    Get your foot in the door for an opportunity that could lead to fantastic career possibilities...this Teller position role includes our benefit plan of medical, dental, vision, 401K, ESOP, holiday, vacation and sick time...plus a whole lot more! The hiring range for this opportunity is $17.00 - $22.00 along with incentive opportunities, creating a...

  • Teller or Senior Teller

    3 weeks ago

    Nevada City, United States Tri Counties Bank Full time

    Get your foot in the door for an opportunity that could lead to fantastic career possibilities...this Teller position role includes our benefit plan of medical, dental, vision, 401K, ESOP, holiday, vacation and sick time...plus a whole lot more! The hiring range for this opportunity is $17.00 - $22.00 along with incentive opportunities, creating a...

  • Head Teller I

    3 weeks ago

    Red Bay, United States BANK INDEPENDENT Full time

    Job DescriptionJob DescriptionGeneral SummaryThe primary duty and objective of the Head Teller is to perform consistently and increase customer satisfaction by creating an environment of exceptional customer service. The Head Teller is responsible for coordinating activities of employees engaged in receiving and paying out money and keeping accurate records....

  • Head Teller I

    3 weeks ago

    Red Bay, United States BANK INDEPENDENT Full time

    Job DescriptionJob DescriptionGeneral SummaryThe primary duty and objective of the Head Teller is to perform consistently and increase customer satisfaction by creating an environment of exceptional customer service. The Head Teller is responsible for coordinating activities of employees engaged in receiving and paying out money and keeping accurate records....

  • Teller

    2 weeks ago

    Half Moon Bay, United States Tri Counties Bank Full time

    Get your foot in the door for an opportunity that could lead to fantastic career possibilities...this Teller position includes our benefit plan of medical, dental, vision, 401K, ESOP, holiday, vacation and sick time...plus a whole lot more! The hiring range for this opportunity is $17.35 - $20.50 along with incentive opportunities, creating a competitive...

  • Lead Processing Teller

    2 weeks ago

    Long Island City, United States GardaWorld Cash Full time

    GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and...

  • Teller

    2 weeks ago

    Bay Shore, United States Teachers Federal Credit Union Full time

    **Join Our Team** For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our...

  • Cash Management Service Teller- PM

    4 weeks ago

    Oklahoma City, United States Loomis Full time

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers,...

  • Cash Management Service Teller- PM

    3 weeks ago

    Oklahoma City, United States Loomis Full time

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers,...

  • Cash Management Service Teller/Cashier

    14 hours ago

    Earth City, United States LOOMIS Full time

    Cash Management Service Teller/Cashier Loomis Armored Earth City, MO, 1 Moxie Pl, Earth City, Missouri, United States of America ● St. Louis, MO, USA Req #5567 Friday, June 14, 2024 With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial...

  • Vault Teller

    3 weeks ago

    Long Island City, United States GardaWorld Cash Full time

    GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and...

  • Vault Teller

    2 weeks ago

    Long Island City, United States GardaWorld Cash Full time

    GardaWorld is shaping the future of cash management! We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. We are equipped with the largest fleet of armored vehicles in the industry, sophisticated technology, and...

  • Cash Management Service Teller- PM

    5 days ago

    Oklahoma City, Oklahoma, United States Loomis Full time

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers,...

  • Head Teller/CSR

    4 weeks ago

    Rapid City, United States First National_Pierre Full time

    Job DescriptionJob DescriptionWho we areWe are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown...

  • Head Teller/CSR

    3 weeks ago

    Rapid City, United States First National_Pierre Full time

    Job DescriptionJob DescriptionWho we areWe are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown...

  • Head Teller/CSR

    4 weeks ago

    Rapid City, United States First National Bank Full time

    Who we are We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we built and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our...

  • Teller I

    4 weeks ago

    Ocean City, United States TD Bank Full time

    Job DescriptionWork Location:Ocean City, New JerseyHours:20Pay Details:$20.50 - $25.50 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based...