Job Description - Clerk II

Position Summary: Under the supervision of Assistant Director of Personal Health Services (PHS), Clerk II staff provides support to Winnebago County Health Department (WCHD) integrated clinics including registering and scheduling clients to services; encounter entry/billing at the time of clinic encounters; providing reminders and recalls to clients regarding future/past due appointments; preparing and filing clinic records; and answering phones.

Position Requirements
- High School diploma or GED is required.
- Successful completion of WCHD HIPAA Training.
- Utilizes trauma-informed care in order to be a support to Winnebago County Health Department staff and clients.
- Knowledge of best practices in trauma-informed organizations and trauma-informed care
- Must possess and maintain a valid driver’s license, current certificate of vehicle insurance, and access to reliable transportation is required.

In addition to competitive salary, WCHD employees receive excellent benefits including:

- 13 paid holidays annually
- 2 weeks paid vacation
- Compensation accelerator structure
- Generous health insurance package

**Salary**: $15.69 to $28.32 /hour

**Benefits**:

- Health Insurance
- Dental insurance
- Life Insurance
- Vision Insurance
- Employee assistance program
- Paid time off
- Retirement plan
- Tuition reimbursement

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Pay: $15.69 - $28.32 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Rockford, IL 61103 (required)

Ability to Relocate:

- Rockford, IL 61103: Relocate before starting work (required)

Work Location: In person