Service Advisor

3 weeks ago

Enfield, United States Turf Products Full time

***

The Service Advisor is responsible for the administrative/secretarial needs of the service department for Turf Products, LLC. Other duties include: answering phone calls from customers and appropriating to correct personnel; and working with division personnel as necessary to accomplish the job at hand - meeting our customers expectations.

**ESSENTIAL FUNCTIONS**

Generating repair orders from service requests.

Answering phone calls into the service department.

Provide estimates to customers if needed.

Process all repair orders prior to equipment being delivered or picked up.

Generate appropriate shipping and delivery paperwork.

Complete all billing for the service department.

Responsible for the customer to sign repair order when dropping off or picking up equipment.

Process P.O.'s for vendors and shop merchandise.

Typing of correspondence as needed for division personnel.

Scheduling all shop repairs.

Assist in inventory control.

Keeping the work area clean and organized.

Assisting on any special projects as requested.

**POSITION QUALIFICATIONS**

**Education**

High School Graduate or General Education Degree (GED)

**Experience**

Six months to one year related experience

**SKILLS & ABILITIES**

**Computer Skills**

Computer knowledge necessary.

**Certificates & Licenses**

High School Diploma or equivalent.

**Other Requirements**

Excellent administrative/secretarial skills.

Good communication skills.

Ability to work well with others.

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Day range:

- Monday to Friday

Shift:

- Day shift

People with a criminal record are encouraged to apply

Ability to Relocate:

- Enfield, CT 06082: Relocate before starting work (required)

Work Location: In person

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