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Patient Service Representative

2 months ago

Chicago, United States Webster Dental Care Full time

Job Summary:
**Responsibilities**:

- Greet patients and visitors in a professional and friendly manner
- Schedule patient appointments efficiently using the designated system
- Verify insurance information and assist with insurance claims processing
- Maintain patient records accurately and ensure confidentiality in compliance with HIPAA regulations
- Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel
- Provide administrative support such as filing, faxing, and data entry
- Collaborate with medical staff to ensure smooth patient flow and excellent service delivery

**Requirements**:

- Proficiency in Eaglesoft or similar dental software is preferred
- Knowledge of HIPAA regulations and medical terminology
- Experience in medical scheduling or receptionist duties
- Familiarity with emergency room (ER) procedures is a plus
- Strong background in dental or medical administrative support
- Ability to operate multi-line phone systems effectively

Pay: From $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Private practice

Medical specialties:

- Pediatrics

Schedule:

- 8 hour shift
- Monday to Friday
- Rotating shift
- Rotating weekends

Ability to Relocate:

- Chicago, IL: Relocate before starting work (required)

Work Location: In person

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