Leader On Duty

4 weeks ago

Whiting, United States Crossroads YMCA Full time

**If engagement and safety in a welcoming environment is your passion, we have just the position for you We are looking for a motivated & energetic individual who is available evenings, and weekends. Come join our Membership team as a Manager on Duty and be a part of a rewarding and transformational organization**

***:This position supports the work of the YMCA, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Under the direction of the Designated Director, the Manager on Duty will be responsible for supervising, monitoring, and providing direction, especially in emergency and conflict situations, for the entire branch and grounds, including parking lots. This person will have strong interpersonal skills and be able to relate to all age groups to prevent, minimize and resolve issues as well as promote a safe, friendly, and fun culture within the organization.

The Manager on Duty is responsible for but not limited to: customer centric values, membership growth, participant satisfaction, member and staff retention and safety, staff supervision, onboarding, training, and coaching. As a Manager on Duty at the YMCA, you lead an environment that is inviting and serves all.

**ESSENTIAL FUNCTIONS**:

- Effectively communicate the mission, vision, and values of the Crossroads YMCA. Greet and assist all members, guests, and staff in a courteous and professional manner. Provide excellent customer service. Ensures that daily care of members is a key priority by providing supervision, leadership, support, and direction to team members and guests.
- Implement member service and engagement strategies that support the recruitment of new members and the retention of existing members in a welcoming environment.
- Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships and programs.
- Build relationships with members; helps members connect with one another and the YMCA.
- Respond to all member and community inquiries and concerns in a timely manner. Informs supervisor/director of unusual situations or unresolved issues in a timely manner.
- Applies all YMCA policies and Code of Conduct behaviors while dealing with membership services.
- Collaborate with Y Leadership and staff to ensure excellence and consistency in security and prompt service through daily care of members, program participants and volunteers.
- Perform light housekeeping and maintenance as necessary.
- Responsible for strict adherence to all Y policies and procedures with particular attention on safety and professional conduct.
- Performs other duties as assigned.

**QUALIFICATIONS**:

- Minimum of 3 years of customer service experience.
- Previous management experience is required.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
- Complete New Employee Orientation, MOD Orientation Training, and CPR/AED/First Aid/Oxygen certification within 30 days of hire.

**YMCA COMPETENCIES (Team Leader)**:
**_ The National YMCA Mission:_**

**_ To put Christian principles into practice through programs that build healthy spirit, mind, and body for all._**
- Mission Advancement_: _Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising.
- Collaboration:_ _Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
- Operational Effectiveness_: _Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
- Personal Growth_: _Shares new insights. Facilitates change/ models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

**WORK ENVIRONMENT & PHYSICAL DEMANDS**:

- Visual, auditory, and verbal ability to communicate effectively.
- Must dress in business casual.
- Must have a high level of alertness, concentration, and initiative.
- Sufficient strength, agility, and mobility to perform job responsibilities.
- Ability to li

  • LPN Licensed Practical Nurse

    2 weeks ago

    Whiting, United States Hammond-Whiting Care Center Full time

    Sign On Bonus Offered:****ASK US ABOUT OUR NEW WAGE SCALE****:Come and grow with us! We are affiliated with Life Care Centers of America, which is a privately owned 47-year industry leader in healthcare with more than 200 locations across the U.S. We are currently seeking a qualified Licensed Practical Nurse to add to our team of professionals. We believe...

  • LPN Licensed Practical Nurse

    2 weeks ago

    Whiting, United States Hammond-Whiting Care Center Full time

    Sign On Bonus Offered:****ASK US ABOUT OUR NEW WAGE SCALE****:Come and grow with us! We are affiliated with Life Care Centers of America, which is a privately owned 47-year industry leader in healthcare with more than 200 locations across the U.S. We are currently seeking a qualified Licensed Practical Nurse to add to our team of professionals. We believe...

  • LPN Licensed Practical Nurse

    4 weeks ago

    Whiting, United States Hammond-Whiting Care Center Full time

    Sign On Bonus Offered:****ASK US ABOUT OUR NEW WAGE SCALE****:Come and grow with us! We are affiliated with Life Care Centers of America, which is a privately owned 47-year industry leader in healthcare with more than 200 locations across the U.S. We are currently seeking a qualified Licensed Practical Nurse to add to our team of professionals. We believe...

  • LPN Licensed Practical Nurse

    4 weeks ago

    Whiting, United States Hammond-Whiting Care Center Full time

    Sign On Bonus Offered:****ASK US ABOUT OUR NEW WAGE SCALE****:Come and grow with us! We are affiliated with Life Care Centers of America, which is a privately owned 47-year industry leader in healthcare with more than 200 locations across the U.S. We are currently seeking a qualified Licensed Practical Nurse to add to our team of professionals. We believe...

  • LPN Licensed Practical Nurse

    5 days ago

    Whiting, United States Hammond-Whiting Care Center Full time

    Sign On Bonus Offered:****ASK US ABOUT OUR NEW WAGE SCALE****:Come and grow with us! We are affiliated with Life Care Centers of America, which is a privately owned 47-year industry leader in healthcare with more than 200 locations across the U.S. We are currently seeking a qualified Licensed Practical Nurse to add to our team of professionals. We believe...

  • LPN Licensed Practical Nurse

    1 week ago

    Whiting, United States Hammond-Whiting Care Center Full time

    Sign On Bonus Offered:****ASK US ABOUT OUR NEW WAGE SCALE****:Come and grow with us! We are affiliated with Life Care Centers of America, which is a privately owned 47-year industry leader in healthcare with more than 200 locations across the U.S. We are currently seeking a qualified Licensed Practical Nurse to add to our team of professionals. We believe...

  • LPN Licensed Practical Nurse

    4 weeks ago

    Whiting, United States Hammond-Whiting Care Center Full time

    Sign On Bonus Offered****ASK US ABOUT OUR NEW WAGE SCALE**** Come and grow with us! We are affiliated with Life Care Centers of America, which is a privately owned 47-year industry leader in healthcare with more than 200 locations across the U.S. We are currently seeking a qualified Licensed Practical Nurse to add to our team of professionals. We believe...

  • Banking Center Manager

    1 week ago

    Whiting, United States Peoples Bank Full time

    **This is an excellent opportunity for a Banking Center Manager for the Whiting Banking Center.** **SUMMARY** Plans, directs, controls and evaluates the operations and sales efforts of the banking center to meet all growth goals. Supervises all banking center functions to ensure Excellent Customer Experience is made available to all customers and employees...

  • LPN Licensed Practical Nurse

    3 weeks ago

    Whiting, United States Life Care Centers of America Full time

    Job DescriptionSign On Bonus Offered ****ASK US ABOUT OUR NEW WAGE SCALE****Come and grow with us! We are affiliated with Life Care Centers of America, which is a privately owned 47-year industry leader in healthcare with more than 200 locations across the U.S. We are currently seeking a qualified Licensed Practical Nurse to add to our team of professionals....

  • Account Representative

    3 weeks ago

    Whiting, United States Hackensack Meridian Health Full time

    Overview: Our team members are the heart of what makes us better. At **Hackensack Meridian **_Health_** we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we...

  • Residential Counselor

    3 weeks ago

    Whiting, United States SERV Behavioral Health System Full time

    Job DescriptionJob DescriptionSERV, a well-established leader in behavioral healthcare in New Jersey, supports people with mental illness and/or intellectual/developmental disabilities as they achieve greater independence and life satisfaction through a wide range of services.JOB SUMMARY:The Residential Counselor – I/DD provides therapeutic residential...

  • Residential Counselor

    2 weeks ago

    Whiting, United States SERV Behavioral Health System Full time

    Job DescriptionJob DescriptionSERV, a well-established leader in behavioral healthcare in New Jersey, supports people with mental illness and/or intellectual/developmental disabilities as they achieve greater independence and life satisfaction through a wide range of services.JOB SUMMARY:The Residential Counselor – I/DD provides therapeutic residential...

  • Residential Counselor

    1 week ago

    Whiting, United States SERV Behavioral Health System Full time

    Job DescriptionJob DescriptionSERV, a well-established leader in behavioral healthcare in New Jersey, supports people with mental illness and/or intellectual/developmental disabilities as they achieve greater independence and life satisfaction through a wide range of services.JOB SUMMARY:The Residential Counselor – I/DD provides therapeutic residential...

  • Administrative Assistant

    1 week ago

    Whiting, United States Intertek Full time

    **Administrative Assistant** PSI, an Intertek company, is searching for an **Administrative Assistant **to join our Building & Construction team in our **Whiting, IN **office. This is a fantastic opportunity to grow a versatile career in architectural, engineering, and construction (A/E/C) industry! The **Administrative Assistant **will support the...

  • Banking Center Manager

    5 days ago

    Whiting, United States National Penn Bank Full time

    This is an excellent opportunity for a Banking Center Manager for the Whiting Banking Center.SUMMARY Plans, directs, controls and evaluates the operations and sales efforts of the banking center to meet all growth goals. Supervises all banking center functions to ensure Excellent Customer Experience is made available to all customers and employees at the...

  • Wellness Coach I

    4 weeks ago

    Whiting, United States Crossroads YMCA Full time

    ***: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. The Wellness Coach I interacts with new and existing members to help them in achieving their health and well-being goals. Creates a welcoming environment for all members of all...

  • Banking Center Manager

    6 days ago

    Whiting, United States Peoples Bank Full time

    Job DescriptionJob DescriptionThis is an excellent opportunity for a Banking Center Manager for the Whiting Banking Center.SUMMARYPlans, directs, controls and evaluates the operations and sales efforts of the banking center to meet all growth goals. Supervises all banking center functions to ensure Excellent Customer Experience is made available to all...

  • Compliance Operations Lead

    1 week ago

    Whiting, United States bp Full time

    Job summary **Entity**: Production & Operations **Job Family Group**: Operations Group **Key Accountabilities**: - Acts as Product Owner in the Compliance Improvement Program Management Office (PMO) for the operations discipline focused squad(s) supporting collaboration across PMO squad leads by modelling good teamwork principles. - Works closely with the...

  • Compliance Operations Specialist

    1 week ago

    Whiting, United States bp Full time

    Job summary **Entity**: Production & Operations **Job Family Group**: Operations Group **Key Accountabilities**: - Acts as vital team member within the Compliance Improvement Program Management Office (PMO) for the operations discipline focused squad(s) supporting collaboration across PMO squad leads by modelling good teamwork principles. - Works closely...

  • Supervisor Medical Office

    1 week ago

    Whiting, United States Hackensack Meridian Health Full time

    Overview: Our team members are the heart of what makes us better. At **Hackensack Meridian **_Health_** we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we...