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Team Member

2 months ago

Costa Mesa, United States SJB BRANDS DEVELOPMENT LLC Full time

Juice It Up Costa Mesa
**Address**: 283 East 17th St. Costa Mesa, Ca 92627

Job Description - Team Member

**Department**: Operations
**Reports To**: Manager
**FLSA Status**: Non-Exempt
**Employee Type**: Part Time
**Workdays and Hours**: Mon-Sun; Opening-Closing (Varied) Some Holidays

**Job Purpose**:
To guide each customer through the Juice It Up customer experience, before, during and after the
purchase.

Outcomes and Responsibilities
1. Serve only quality products in a sparkling store
a. Follow JIU standards when handling and preparing all smoothies, juices, bowls and food.
b. Follow JIU standards when cleaning and maintaining equipment, POS, windows, floors,
shelving, counters, tables, chairs, outside areas, restrooms, and any part of the JIU store.
c. Ensure cups, spoons, napkins, merchandise, and snacks are stocked and available to
customers at all times.
d. Follow health and safety standards to assists others in doing the same.
2. Say Hi & Offer Samples and Product Knowledge
a. Welcome every customer with a sincere “Hello, welcome to Juice It Up” and offer
them samples. Answer any questions and offer product knowledge.

3. POS and Cash Handling
a. Master POS and order taking process to ensure correct product, always ask for customer
name and deliver drink with customer name and drink name.
b. Be able to count change and have be skilled at accepting cash, credit cards and gift cards
for payment.
c. Able to enter coupons and loyalty cards.
d. Qualified to count and balance cash drawer with accuracy.

Qualifications and Characteristics
- Fun - creates an entertaining and enjoyable atmosphere
- Energetic - works with a sense of urgency
- Friendly - genuinely pleasant, welcoming and sociable
- Prideful - shows pride in self, store, product quality and the JIU Brand
- Respectful - polite and courteous to customers and team members
- Helpful - prepared, eager, approachable, willing, and caring
- Informative - knowledgeable, educational, and instructive
- Proficient in English - (bilingual in Spanish an added bonus)
- Ability to lift up to 40 pounds
- Ability to stand for extended periods of time
- Ability to bend repeatedly
- Ability to multi-task and maintain a fast pace

Work environment
Semi confined space, generally cold in temperature and noisy. Extremely team oriented. Individuals
work with one to two other employees.
Other
1. As an absolute condition of employment, employees are required upon hire to sign certain
confidentiality and non-disclosure agreements.
2. The statements contained herein reflect general details as necessary to describe the general
functions of this job, the level of knowledge and skill typically required and the scope of the
responsibility. It should not be considered an all-inclusive listing of work requirements or
functions. Individuals may perform other duties as assigned, including work in other functional
areas to cover absences, to equalize peak work periods or otherwise to balance workloads.