Business Office Associate

2 weeks ago


Naples, United States CarMax Full time

6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104

CarMax, the way your career should be
**Provide an iconic customer experience - Summary**:
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.

**What you will do - Essential Responsibilities**:

- Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines
- Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.
- Seeks win/win solutions for the customer and partners appropriately
- Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
- Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),

payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts
- Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with

considerations to security and loss prevention.
- Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.
- Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure
- Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
- Answers multi-line phone system, responds to callers’ needs and direct calls as appropriate.

**Learn and succeed as part of a team**:

- Pleasant, but noisy office environment
- Numerous distractions and disruptions due to incoming communication
- May require walking or standing for extended periods of time
- Variety of work schedules with shifts that do include nights, weekends, and holidays.
- Wear CarMax clothing (acquired through the company) at all times while working in the store

**Qualifications**:
Work requires ability to:

- Read, interpret and transcribe data in order to maintain accurate records
- Use resources and partnership to balance the needs of the customer and the business
- Understand numeric filing system
- Use word processing, spreadsheet and other programs, displaying intermediate PC skills
- Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail
- Lift objects that weigh as much as 15-20 lbs
- Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
- Complete CarMax provided training as required
- Develop partnerships with Sales team and other departments in order to provide quality customer service
- Maintain confidentiality of all records, files and reports within the scope of the position
- Report Asset Protection and/or Human Resource related issues to management

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.



  • Naples, Florida, United States CarMax Full time

    6036 - Naples Prospect Ave, Naples, Florida, 34104CarMax, the way your career should be Provide an iconic customer experience - Summary:Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and...


  • Naples, Florida, United States CarMax Full time

    6036 - Naples Prospect Ave, Naples, Florida, 34104CarMax, the way your career should be Provide an iconic customer experience - Summary:Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and...


  • Naples, United States CarMax Full time

    6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104 CarMax, the way your career should be! **Provide an iconic customer experience** Ensuring today’s customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales...


  • Naples, United States CarMax Full time

    6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today’s customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and...


  • Naples, United States CarMax Full time

    6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today’s customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and...


  • Naples, United States CarMax Full time

    6036 - Naples - 3405 Prospect Ave, Naples, Florida, 34104 CarMax, the way your career should be! **Provide an iconic customer experience** Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and...


  • Naples, United States Senior Lifestyle Full time

    Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. The Business Office Manager oversees the Accounting and Human Resources functions as well as handles recruitment, retention, new...


  • Naples, United States Senior Lifestyle Full time

    Company Description Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. The Business Office Manager oversees the Accounting and Human Resources functions as well as handles recruitment, retention, new...


  • Naples, United States Pineapple House at Sapphire Lakes Full time

    Job DescriptionJob DescriptionCompany DescriptionDo you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. The Business Office Manager oversees the Accounting and Human Resources functions as well as handles...

  • Office Associate

    1 week ago


    Naples, Florida, United States Javed Kapadia - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewIf you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast paced work environment and some day aspire to run your own business but dont feel ready to jump right in yet, this opportunity may be for you. The position is designed to give on the job training while working with...


  • Naples, United States Robb & Stucky International Full time

    **Position Summary**: **Duties and Responsibilities**: - Assumes responsibility for the effective performance of all assigned clerical and support functions - Assists designers and consultants in entering all sales slips - Assists in closing functions as batching credit card terminals and preparing deposits - As directed by Business Office Supervisor, may...


  • Naples, United States American Dental Partners Full time

    Job Details Req ID: 91337 Supported Practice: East Lakes Dental Care Category: Business Assistant Location: 4898 Davis Blvd, Naples, FL 34104 Position Summary:East Lakes Dental Care is a growing, new office in Naples, Florida looking to add a Dental Front Office - Business Assistant to our team. Dental front office experience is a plus, but we may train...


  • Naples, United States IST Management Services Full time

    Overview: IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management...


  • Naples, Florida, United States AdviniaCare Naples Full time

    AdviniaCare Naples - AdviniaCare is searching for a Business Office Manager to perform A/R and A/P duties. This position requires working knowledge of the Business Office in a nursing home facility. This is a full-time position offering comprehensive benefits and a competitive salary. We are an equal-opportunity employer.AdviniaCare, a Pointe Group Care...


  • Naples, United States Woodside Health & Rehab Full time

    Woodside Health & Rehab - Business Office Manager Join our team as a Business Office Manager, where you'll play a vital role in ensuring the efficient and effective operation of our skilled nursing facility. As a key member of the administrative team, you will oversee financial processes, billing operations, and administrative functions critical to the...


  • Naples, United States Wright Interior Group Full time

    *About us* Join aw d winning boutique interi design f - creating interio - for new homes and exten - e renovation - eeks Office Admi rator/Data - ry Associate to support owner, des director, senior design - Pay vendor invoices. Receive and deposit checks into Bank. - Adjust purchase orders to match vendor payments. - Credit card reconciliation...


  • Naples, Florida, United States NA - Blank or NA Full time

    Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENTGermain Automotive Partnership is proud to offer the following benefits for our employees:Medical Insurance Dental Insurance Vision Insurance 401K after 30 days of employment Life Insurance Short and Longterm Disability Insurance Paid time off Employee Discounts State of the art technologyBENEFITS...


  • Naples, United States Millennium Physician Group Full time

    At **Millennium** we are committed to providing exceptional healthcare service. This is only possible with the contribution of our wonderful Front Office staff. We're currently seeking a qualified Full-time Regional Front Office associate (Float) with effective communication skills, a keen attention to detail, and extensive administrative experience in a...


  • Naples, United States Millennium Physician Group Full time

    At Millennium we are committed to providing exceptional healthcare service. This is only possible with the contribution of our wonderful Front Office staff. We're currently seeking a qualified Full-time Regional Front Office associate (Float) with effective communication skills, a keen attention to detail, and extensive administrative experience in a medical...


  • Naples, United States Millennium Physician Group Full time

    At Millennium we are committed to providing exceptional healthcare service. This is only possible with the contribution of our wonderful Front Office staff. We're currently seeking a qualified Full-time Regional Front Office associate (Float) with effective communication skills, a keen attention to detail, and extensive administrative experience in a medical...