Banquet Manager

2 weeks ago

Northbrook, United States Hilton Chicago Northbrook Full time

Job Summary:
**Responsibilities**:

- Coordinate and oversee all aspects of banquet functions, including set-up, service, and breakdown
- Manage banquet staff, including training, scheduling, and supervision
- Ensure exceptional customer service is provided to guests throughout events
- Collaborate with kitchen staff to plan and execute banquet menus
- Maintain inventory of banquet supplies and equipment
- Handle guest inquiries and concerns promptly and professionally
- Ensure compliance with health and safety regulations during events
- Enter actual numbers into Delphi FDC and post banquet checks into the OnQ PM system

Qualifications:

- Previous experience in a banquet management or related role
- Proficiency in Delphi FDC
- Strong customer service skills with the ability to handle guest requests and issues effectively
- Experience in supervising and managing teams
- Knowledge of catering, food production, hospitality management, and kitchen operations
- Excellent organizational and multitasking abilities

Pay: From $60,000.00 per year

License/Certification:

- Driver's License (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Ability to Commute:

- Northbrook, IL 60062 (required)

Ability to Relocate:

- Northbrook, IL 60062: Relocate before starting work (required)

Work Location: In person

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