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Service Technician
3 months ago
Description:
**Who We Are**
Sunlux is one of the fastest growing Solar companies in the nation according to Inc. 5000. We provide smart home solutions through renewal energy products. Our products range from LG & Panasonic Solar Systems to Tesla Batteries and Home EV charging stations.
At Sunlux, we focus on employee and client experience above all and have earned our 5-star reputation. Therefore we are always striving to acquire good, honest, and hardworking individuals that are free thinkers and can add value to an organization. Sunlux provides great culture and family like atmosphere, growth opportunities and great benefits.
**Why Join Sunlux?**
- Fastest growing solar companies in the nation
- High level of growth and opportunity as the company scales and expands into other states
- Competitive Pay: $24.00 to $32.00 /hr depending on experience
- Benefits: Vacation accrual and paid holidays, Medical, Vision and Dental, 401K, along with company sponsored Life Insurance and Accidental Insurance
**JOB RESPONSIBILITES (Depending on Level of Experience)**
**Service Tech I**
- Resolve any technical and/or customer service related issues
- Perform site evaluations - take photos, examine roof condition, measure roof, conduct shading study
- Replace and repair roofing tiles, flashing and sealing of roof penetrations
- Report findings and service call details with Service Manager
- Upload and document findings to Salesforce or other like systems
- Work with homeowners, city inspectors and other vendors
- Other service related items not described above
**Service Tech II**
- Service Tech I and:
- Commission and repair downed PV systems
- Trouble shoot solar system errors, inverters, correct installation/material defects
**Service Tech III**
- Service Tech II and:
- Install breakers and work in the Main Electrical Panel and subpanels
- Troubleshoot LG and Tesla battery storage systems
**Requirements**:
- High school diploma or general education degree (GED)
- 1-2 years experience in solar or general construction experience preferred
- Must have a valid driver’s license and a clear driving record (MVR)
- Strong time management skills required
- Ability to work independently with mínimal instruction/direction
- Comfortable working with a variety of technologies
- Must be highly organized and punctual
- Strong commitment to a successful customer experience
- Willingness to find answers to field issues and communicate them effectively
- Ability to work at heights, outdoors and in varying weather conditions including extreme heat
- Must be able to do the following: Walking, climbing and lifting
