Benefits Relationship Consultant, Team Lead

4 weeks ago

New York, United States ADP Full time

ADP is hiring a** Benefit Relationship Life Cycle Consultant, Team Lead in **Northern NJ and NYC area/surrounding area.**
- Are you ready to join a company offering career advancement opportunities throughout your career journey?
- Are you looking for an inclusive environment with a culture of collaboration and belonging?
- Do you like to mentor and coach others?

**Well, this may be the role for you. Ready to make your mark?**

**In this role, you will **strengthen the connection and relationship with clients through service and consultation from the beginning of the client journey with ADP TotalSource. The LCC role builds relationships with client contacts, including the Benefit Administrator Contact (BAC), as well as the Work Site Employees (WSE) through the onboarding experience.

The Life Cycle Consultant, Team Lead assists with the day-to-day workload management of the team, serving as first escalation point for client issues. The team lead performs coaching, mentoring, and acting as the Manager when the Manager is out of the office or unavailable.

**WHAT YOU’LL DO**: Responsibilities

**What you can expect on a typical day**:
**Key Responsibilities**:

- **Leadership**: Act as role model. Leads, mentors and influences tasks and deliverables for team members and internal partners without direct reporting relationship. Assists team members in managing the benefit plan relationship and assisting with escalated issues. Leads LCC projects for clients and internally within ADP TotalSource. Assists Health & Wealth Service Manager with performance planning and associate development. Participates in the review and accountability of client survey results. Assists with training new Associates. Acts as leader in manager's absence.
- **Change Management**: Assist with change management process for the client as it relates to benefits elections/changes for the benefit plan year. Will require coordination with HRBP/CRE and client to identify details of the change and the groups being impacted by the change. LCC will coordinate with all parties to provide change management assistance and best practices for an effective implementation of the upcoming benefit plan year change. The LCC will educate, guide and coach clients in their roles as change sponsors for their benefit plan.
- **Relationship Management Assistance**: Provides Benefits Consultation and advice while interacting with Benefits Administrators, HRBPs and Work Site Employees (WSEs) to reinforce the TotalSource Value Proposition. Partners with Sales and Implementation Consultants on business objectives that creates onboarding solutions regarding Benefits that impact business priorities. Establishes Benefits Plan education and delivery for clients during the onboarding process, as well as the Open Enrollment WSE enrollment meetings that capitalizes on the Benefits Value Proposition for the WSE on behalf of the client.
- **Benefits Presentations**: Provides consultation with team members Client, BAC and WSE on organizations' benefit offerings during Open Enrollment. Conducts client seminars and annual benefit enrollment meetings for worksite employees as needed. Works with the ADP TotalSource Benefits Department, consultants and brokers to answer questions and resolve open enrollment issues. Assists clients with the benefit election process and providing enrollment assistance at client site, if required.
- **Benefits Consulting**: Assisting team members with proactively coordinates with the HRBP/KAE/CRE on areas that clients may have opportunities to increase the ADP Benefits Value Proposition. Partners with HRBP to assist in addressing Benefit-related compliance situations where the LCC can deliver compliance training to mitigate/reduce risk. Coordinates client training with the HRBP and KAE and employs the Learning Solutions Group if necessary.

**TO SUCCEED IN THIS ROLE**: Requirements

as they will support team members that manage an external client territory/book of business within the area and other potential states as assigned based on client needs. Will be a hybrid work model. (Remote, Field, Office).
- Ability to travel within assigned territory based on business needs.
- At least 5** **years client service or client relationship management experience in a fast-paced service environment.
- People leadership experience
- Must be able to travel to visit clients in region to support client visits and strengthen relationships.
- Experience in benefits Presentations
- keeping large audiences engaged and attentive as you present.
- You're a strategic thinker and have demonstrated the ability to assess needs and provide innovative solutions to assist clients in meeting their business objectives.

**A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include**:

- Experience noted above, OR
- Military Experience. We recognize and appreciate the unique talents and experi

  • Benefits Relationship Life Cycle Consultant

    5 days ago

    New York, United States ADP Full time

    ADP is hiring a Benefits Relationship Life Cycle Consultant in NY City to manage a book of business. Do you love being in front of a crowd? Are you a strategic thinker? Do you think benefits are fun? Well, this may be the role for you. Ready to make your mark?   As a Benefits Relationship Life Cycle Consultant, you will work to strengthen the connection...

  • Benefits Relationship Life Cycle Consultant

    5 days ago

    New York, United States ADP Full time

    ADP is hiring a Benefits Relationship Life Cycle Consultant in the Bronx (NY) area to manage a book of business. Do you love being in front of a crowd? Are you a strategic thinker? Do you think benefits are fun? Well, this may be the role for you. Ready to make your mark?   As a Benefits Relationship Life Cycle Consultant, you will work to strengthen the...

  • Global Benefits Consultant – Consultant Lead

    4 weeks ago

    New York, United States Willis Towers Watson Public Limited Company Full time

    The IGS team comprises over 300 colleagues across all WTW geographies and is dedicated to serving the needs of the headquarters of its multinational clients. Operating in the global marketplace means multinational companies face a variety of differen Consultant, Benefits, Global, Lead, Project Management, Technology

  • Medical Records

    1 week ago

    New York, United States Employee Benefits Fund Full time

    Health Information Management - Team LeadJob Summary: NYC Ambulatory Healthcare facility seeks an experienced Medical Records Team Lead to coordinate the daily operations of the HIM team. The candidate is responsible for assisting HIM Manager & HIM Director with implementing and maintaining the center’s health information management systems, including but...

  • Team Lead

    4 days ago

    New York, United States Shared Practices Group Full time

    Job DescriptionJob DescriptionDescription:Job descriptionShared Practices Group is seeking a full-time Team Lead/Implant Consultant to help grow our practice in [Practice Location]. The ideal candidate will have experience with efficiency and effectiveness in the day to day operations of the practice, as well as empowering and inspiring your team day to day....

  • Team Lead

    2 days ago

    New York, United States Shared Practices Group Full time

    Job DescriptionJob DescriptionDescription:Job descriptionShared Practices Group is seeking a full-time Team Lead/Implant Consultant to help grow our practice in Harlem, NY. The ideal candidate will have experience with efficiency and effectiveness in the day to day operations of the practice, as well as empowering and inspiring your team day to day. You will...

  • Bilingual Benefits Relationship Life Cycle Consultant

    5 days ago

    New York, United States ADP Full time

    ADP is hiring a Bilingual Benefits Relationship Life Cycle Consultant in the NY City area to manage a book of business. Do you love being in front of a crowd? Are you a strategic thinker? Do you think benefits are fun? Well, this may be the role for you. Ready to make your mark?   As a Bilingual Benefits Relationship Life Cycle Consultant, you will work...

  • Lead Coupa Consultant

    2 weeks ago

    New York, United States Infosys Full time

    Infosys is seeking Lead Coupa Consultant. As a Lead Coupa Consultant , who will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. You will work in a collaborative and diverse team environment providing many opportunities to have an active voice. You will advise clients on their Procurement...

  • Sales Consultant/ Client Relationship Manager

    2 weeks ago

    New York, United States Hair Club Full time

    As a Dual Sales Consultant, you are the first face-to-face contact in the Centers with our potential members to help them find the right solution that fits their needs and lifestyle and follow them through their hair journey! By building rapport and asking the right questions in a consultative setting, you can help many people with a hair solution that fits...

  • Lead Consultant, Acoustical

    1 day ago

    New York, United States Ramboll Full time

    Job Description This position is hybrid based in one of our Northeast US offices. This includes Philadelphia, Princeton, New York City, Hartford, Westford, Boston, or Portland. Applicants must be currently authorized to work in the United States on a full-time basis. No sponsorship is available for this position. Are you excited about understanding,...

  • Lead Consultant

    1 month ago

    New York, United States Comcast Corporation Full time

    FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can...

  • Senior Health and Benefits Consultant

    1 week ago

    New York, New York, United States Marsh McLennan Full time

    For over 75 years, Mercer has been providing trusted advice and solutions to build healthier and more sustainable futures for our clients, colleagues and communities. We have exciting opportunity for an experienced Senior Health & Benefits (H&B) Consultant to join our amazing team and support our NY clients.What can you expect?The Senior Health Consultant...

  • Senior Health and Benefits Consultant

    1 week ago

    New York, United States Marsh & McLennan Companies, Inc. Full time

    At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or aligning employees with workforce...

  • Senior Health and Benefits Consultant

    1 week ago

    New York, United States Clark Insurance Full time

    Company: Mercer Description: At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or...

  • Lead Consultant, DMS

    4 weeks ago

    New York, United States eSentio Full time

    Job DescriptionJob DescriptioneSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among...

  • SAP SD Lead Consultant

    1 week ago

    New York, United States VISEO Full time

    VISEO works to simulate new ideas, new offers, new ways of collaborating, and new methods for producing or selling. With 2200 team members working on four continents and a turnover of more than 230 million dollars, VISEO offers an alternative for integrators, agencies, and consulting firms by providing a unique, flexible, innovative, and structured...

  • Senior Health and Benefits Consultant

    2 days ago

    New York, United States MMC Full time

    At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or aligning employees with...

  • Senior Health and Benefits Consultant

    1 week ago

    New York, United States Marsh & McLennan Companies Full time

    Company: Mercer Description: At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or aligning...

  • Team Lead, Customer Success

    5 days ago

    New York, United States Teachable Full time

    **What is Teachable?**: Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, **whose platforms have helped creators earn more than $10 billion, **Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and...

  • Client Relationship Manager

    1 week ago

    New York, New York, United States Cognizant Technology Solutions Full time

    Client Relationship Manager - InsuranceLocation: New JerseyAbout CognizantCognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to...