Removal Specialist Assistant

2 weeks ago

Lombard, United States Chicago Surplus Computers Full time

_**Removal Specialist Assistant**_
- **Summary/Objective**_
- As the removal specialist Assistant, you will play a crucial role in out team, responsible for assisting the truck driver to client to locations, packaging and removing equipment, and ensuring the smooth execution of removal operations. In times when removals are not scheduled, this position will actively contribute to warehouse activities. The removal specialist assistant is expected to maintain a high level of professionalism during client interactions.
- **Duties**_

**1. Client Interaction**:

- Interface with clients in a professional and courteous manner during on-site removals.
- Provide excellent customer service by addressing client concerns and ensuring a positive removal experience.
- When making an initial call to client on date of pickup query about directions/parking instructions. Always target to arrive 15 minutes early to every pickup.
- Ensure efficient, clean, and effective removal of secondary IT assets, e-waste and other hardware to remove as specified by the relevant account executives.
- Upon arrival on the pickup site, inquire about material locations, projected quantities, and AC adapter quantities. Our goal is to clear out everything they want removed. Before leaving the contact location, inquire about future pick-ups and ensure the client is completely happy with our service.

**2. Equipment Removal**
- Accompany the truck driver to client locations for equipment removals.
- Some equipment removals include the decommissioning of server racks, and large equipment.
- Package and remove equipment efficiently, ensuring the safety and integrity of the items being transported.

**3.** **Documentation**:

- Prepare accurate paperwork and records related to removal operations.
- Ensure all necessary documentation is completed and submitted promptly.

**4.** **Warehouse Duties**:

- Work collaboratively with warehouse staff during non-removal periods.
- Assist in organizing and managing inventory, ensuring a well-maintained and organized warehouse.

**5. Data Security**
- Make sure all loose hard drives and storage mediums are securely stored for data security. Strictly adhere to the standard data security policies.
- **Work Environment**_
- **Qualifications**_
- Proven experience as a removal specialist or in a similar role.
- At least 21 years old with a valid driver's license and a clean driving record.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Exhibit strong customer service and verbal communication.
- Grip, lift, and carry consumer storage over, up, and down inclines and stairs.
- Walk, stand, and sit for extended periods of time.
- **Required Education and Experience**_
- High school diploma or equivalent
- Previous experience in equivalent removal role, or related field experience.

It's essential to note that driving on company business or operating a company vehicle or forklift under the influence of intoxicants or drugs that may impair driving/operating ability is strictly forbidden and may result in disciplinary action, up to and including termination of employment.

Pay: $16.50 - $17.50 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Travel requirement:

- Travel

People with a criminal record are encouraged to apply

Ability to Commute:

- Lombard, IL 60148 (required)

Work Location: In person

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