Patient Service Representative

3 weeks ago


Millsboro, United States Beebe Healthcare Full time

Why Beebe?:
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Overview:
Under direct supervision, perform all duties related to registering patients receiving services by obtaining demographic, insurance, and medical information and billing tasks.

**Responsibilities**:
Interviews patients or patients' representatives to obtain demographic and insurance information necessary for the purpose of treatment, billing, contracting, and data analysis.

Inputs registration information into computer system, verifies accuracy of data entered, and scans appropriate documents.

Accurately prepares required forms for completion, review, and/or signature by patients or patients
- representative and ensures that each is explained and presented in a manner understood by the patient.

Receives and reviews medical documentation (to include records & referrals) and assists in the appropriate processing of these documents based on their scope & job duties.

Facilitates patient and information flow by directing patients to correct locations and aiding as needed.

Responsible for phone call answering and voice mail checking, logging, and/or returning based on their scope & job responsibilities.

Assists clinical staff and providers with clerical responsibilities when needed.

Assists in the daily workflow of the practice, including but not limited to opening procedures, chart preparation, lunch/admin time procedures, end of day procedures, and closing procedures.

Understands how to utilize the EHR, DHIN (Delaware Health Information Network), Provider Portal, websites for insurance verification/eligibility and other systems as needed.

Understands HIPAA regulations for patients and other facilities and follows them.

Understands how to use office equipment, including but not limited to computers, scanners, printers, phones, photocopiers, credit card processing machines, iPads, webcams, etc.

Assists in care and maintenance of office equipment, building, supplies and patient rooms.

Works in other BMG office locations and/or other shift times when needed.

Performs all other duties as assigned by manager/director.

Qualifications:
Two years experience in hospital/medical office environment with familiarity of registration and insurance.

Computer skills with attention to details. Familiar with medical terminology.

Ability to communicate with public in a courteous manner. Ability to adapt to change in order to meet patient and organizational needs. Sensitive to difficult/emotional patient situations. Ability to recognize cultural diversity and special needs, remains calm and able to perform duties in a fast-paced environment.

Competencies Skills:
Essential:

- Clear Communication Skills Both Written And Verbal
- Knowledge Of Basic Computer Programs
- Able To Keep Confidential Information Regarding Patients, Team Members
- Able To Withstand Crisis Situations
- Has Skills To Provides Customer Service To Patients, Team Members And Visitors

"

**Education**:
Essential:

- High school graduate or equivalent

Other Information:
Two years experience in hospital/medical office environment with familiarity of registration and insurance.

Computer skills with attention to details. Familiar with medical terminology.

Ability to communicate with public in a courteous manner. Ability to adapt to change in order to meet patient and organizational needs. Sensitive to difficult/emotional patient situations. Ability to recognize cultural diversity and special needs, remains calm and able to perform duties in a fast-paced environment.

Starting at: USD $16.50/Hr.



  • Millsboro, United States Universal Supply Full time

    Founded in 1965, Universal Supply operates locations in five states, Connecticut, Delaware, New Jersey, Maryland and Pennsylvania, providing professional builders with the best in specialty building products, including roofing, siding, windows, doors, cabinetry, millwork and fasteners.US LBM pr ovides a wide range of building materials to construction...


  • Millsboro, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking a Licensed Practical Nurses (LPN) to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. The Licensed Practical Nurses (LPN) demonstrates the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of...


  • Millsboro, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking a Licensed Practical Nurses (LPN) to assume responsibility and accountability for the application of the nursing process and the delivery of patient care. The Licensed Practical Nurses (LPN) demonstrates the ability to make clinical judgments in an effective and efficient manner under the direction of the Director of...


  • Millsboro, United States K. Hovnanian Companies Full time

    K. Hovnanian is celebrating 60 years of quality and leadership in the home building and community development industry. Do you want to play a large role in those every day decisions that help build dream homes? It's the homes where people will raise their child, form their most important memories, plot the course for their future, spend quality time with...


  • Millsboro, United States Preston Automotive Group Full time

    Job DescriptionJob DescriptionDescription:Are you passionate about providing exceptional customer service and ensuring a seamless guest experience? Join our team as a Service Department Valet and be a key player in creating a lasting impression for our customers. We are seeking a dedicated and friendly individual to join our team.Job Summary: As our Service...


  • Millsboro, United States Preston Automotive Group Full time

    Job DescriptionJob DescriptionDescription:Are you passionate about providing exceptional customer service and ensuring a seamless guest experience? Join our team as a Service Department Valet and be a key player in creating a lasting impression for our customers. We are seeking a dedicated and friendly individual to join our team.Job Summary: As our Service...


  • Millsboro, United States Mark Penuel - State Farm Agent Full time

    Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities: Establish customer relationships and...


  • Millsboro, United States Mark Penuel - State Farm Agent Full time

    Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities: Establish customer relationships and...


  • Millsboro, United States Joynt Physical Therapy Full time

    We are seeking a dynamic team player that is interested in growing with our company. This is a part-time job, with the potential to become full-time, which will teach you skills at the front desk as a receptionist. Starting pay will be based on the applicants experience and will be re-evaluated for a potential increase after 90 days on the job. Receptionist...

  • Associate Director

    6 days ago


    Millsboro, United States Merck Full time

    Job DescriptionAssociate Director, Animal ServicesAbout the JobAnimal Health in Millsboro Delaware seeks to add an Attending Veterinarian in the role of Associate Director.This position will have overall responsibility for oversight and administration of day-to-day operation of the animal facilities as well as for the veterinary care and animal husbandry...

  • Associate Director

    3 days ago


    Millsboro, United States Merck Full time

    Job DescriptionAssociate Director, Animal ServicesAbout the JobAnimal Health in Millsboro Delaware seeks to add an Attending Veterinarian in the role of Associate Director.This position will have overall responsibility for oversight and administration of day-to-day operation of the animal facilities as well as for the veterinary care and animal husbandry...

  • Office Representative

    2 weeks ago


    Millsboro, United States Kim Benton - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Office Representative

    2 weeks ago


    Millsboro, United States Kim Benton - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...


  • Millsboro, United States Kim Benton - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Banquet Server

    3 days ago


    Millsboro, United States SoDel Concepts Full time

    **This position is accountable for the following areas**: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all sidework thoroughly and efficiently. **ESSENTIAL DUTIES AND...

  • Body Shop Estimator

    2 weeks ago


    Millsboro, United States Hertrich Family of Automobile Dealers Full time

    Body Shop Estimator / Collision Center Estimator / Auto Insurance Adjuster Extremely Competitive Salaries & Incentives - Top Benefits- 401k - Paid Vacations & Holidays - Employee Discounts We see our customers after experiencing one of their worst days.....A CAR ACCIDENT! Here at Hertrich Collision Centers we strive to make that terrible day turn into the...


  • Millsboro, United States SoDel Concepts Full time

    Assists both Front-of-the-House and Back-of-the-House staff by delivering food / bussing items to guests' tables in a timely manner. Essential **Responsibilities**: Maintains high knowledge regarding company's products, availability, specials, services offered, current & upcoming events, etc.; effectively communicates such to guests Serves as food quality...


  • Millsboro, United States SoDel Concepts Full time

    Description:Assists both Front-of-the-House and Back-of-the-House staff by delivering food / bussing items to guests' tables in a timely manner.Essential Duties and Responsibilities• Maintains high knowledge regarding company's products, availability, specials, services offered, current & upcoming events, etc.; effectively communicates such to guests•...


  • Millsboro, United States SoDel Concepts Full time

    Description:Assists both Front-of-the-House and Back-of-the-House staff by delivering food / bussing items to guests' tables in a timely manner.Essential Duties and Responsibilities• Maintains high knowledge regarding company's products, availability, specials, services offered, current & upcoming events, etc.; effectively communicates such to guests•...

  • Body Shop Estimator

    1 month ago


    Millsboro, United States The Hertrich Family of Automobile Dealerships Full time

    Body Shop Estimator / Collision Center Estimator / Auto Insurance Adjuster Extremely Competitive Salaries & Incentives - Top Benefits- 401k - Paid Vacations & Holidays - Employee Discounts We see our customers after experiencing one of their worst days..... A CAR ACCIDENT ! Here at Hertrich Collision Centers we strive to make that terrible day turn...