Executive Director, Head of Outsourcing

3 weeks ago

Cambridge, United States Bristol-Myers Squibb Full time

**Working with Us**
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

**Position Title: Executive Director, Head of Outsourcing** - Global Development Operations**

**Summary**:
This role has ultimate accountability for defining how BMS interacts with and manages its clinical trial vendor partnerships and for leading a team that supports alliance and outsourcing management across multiple service categories of clinical trial activities in R&D.

**Key Responsibilities**:

- Establishes and maintains a structured, fit-for-purpose framework of vendor governance to ensure effective oversight and management of all outsourced relationships.
- Ensures timely and high-quality provision of external services to all BMS clinical trials.
- Leads a team of Outsourcing Managers to embed industry-leading processes and principles in vendor management and ensures that contractual obligations, SOP's, and guidelines are adhered to.
- Regularly reviews total scope of outsourced services from a financial and operational perspective to ensure effective management of resources and identify opportunities for continuous improvement.
- Researches industry trends and innovations in outsourcing and alliance management and introduces best practices within the OM group.
- Sets the direction and strategy for alliance management that allows for flexible and cost-effective partnerships across all provider types.
- Represents BMS at senior-level partnership meetings and negotiations and ensures that business partnerships are managed in support of the R&D portfolio to enable effective delivery.
- Pursues innovative relationships with clinical trial delivery partners to achieve high quality and optimized execution of trials.
- Defines and establishes GDO's overall approach to governance and partnership operating models based on a strong understanding of BMS internal stakeholder needs and in collaboration with Global Procurement.
- Builds strong strategic relationships with external partners to ensure effective business delivery. Developing KPls and metrics to measure performance and health of key alliances. Identifying and resolving service and partnership-level issues.
- Coordinates with Global Procurement and legal to ensure timely, compliant, and effective execution of agreements. Participates in partner selection and negotiation processes as appropriate.

**Qualifications & Experience**
- A minimum of a BA or BS Degree in a clinical or scientific discipline (advanced degree a plus)
- 10+ years industry experience (pharma, biotech, CRO) required; scientific, financial, and business problem-solving experience desired
- Prior experience with Alliance Management, Account Management, Outsourcing Management, Business Operations or Business Development within the pharma/biotech/CRO industry required
- Excellent understanding of clinical trial methodology, GCP, clinical dev., quality & regulatory standards and policies relevant to the services within the remit of the role
- Prior experience of developing and implementing significant process improvement projects (lean six sigma experience preferred)
- Proven experience in influencing key internal and external stakeholders (including senior leaders) to obtain buy-in, in order to implement change
- Proven ability in conflict management and resolution with experience of building and maintaining relationships under undesirable and/or confrontational situations
- Effective management of cross-functional, multi-cultural teams and demonstrated ability to work and influence within a matrix structure
- Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus
- Demonstrates a high level of adaptability in dealing with ambiguous and complex work environment and balances multiples demands on role in a responsive and professional manner
- Direct people management experience with demonstrated competencies in growth mindset strategies, mentoring and coaching and a strong proven desire share knowledge and experience in order to promote the professional development of others
- Proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment

**Uniquely Interesting Work, Life-changing Careers**

**On-site Protocol**

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-

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