Medical Front Desk Receptionist
1 month ago
**DUTIES AND RESPONSIBILITIES**:
- Answers, screens, and directs calls on multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or extension.
- Schedules patient appointments.
- Clears messages each morning and delivers to appropriate practitioner.
- Meets and greets patients; announces, directs, and/or escorts to appropriate area.
- Opens and routes incoming mail.
- Prepares and forwards outgoing mail and packages.
- Composes and types routine correspondence as required.
- Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
- Organizes and maintains file system; files correspondence and other records.
- Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
- Inputs patient information and demographics into computer system.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Performs other related duties as assigned by management.
**QUALIFICATIONS**:
- Prefer two to three years of related experience, however, willing to train highly motivated individuals.
- Excellent verbal and written communication skills.
- Proficient on Microsoft Windows and basic office equipment.
- Strong interpersonal skills.
- Ability to understand and follow written and verbal instructions
- Commitment to excellence and high standards.
- Strong organizational skills; able to manage priorities and workflow.
- Type a minimum of 50 wpm. Skills test will be administered.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
- Knowledge of medical terminology helpful
- Professional appearance and demeanor
- Bilingual skills a plus.
**PHYSICAL DEMANDS AND WORK ENVIRONMENT**:
- Occasionally required to walk
- Occasionally required to stand
- Continually required to sit
- Continually required to utilize hand and finger dexterity
- Continually required to talk or hear
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
Pay: $17.00 - $20.00 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
- Primary Care
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Medical office: 1 year (preferred)
Work Location: In person
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