Dental Receptionist

2 weeks ago

Teaneck, United States Complete Dental Works Full time

CDW is a leading dental practice dedicated to providing exceptional dental care and a positive experience for our patients. We are looking for a friendly and organized Dental Receptionist to join our team and be the welcoming face of our practice.

Key Responsibilities
- **Patient Interaction**: Greet and check-in patients with a warm and friendly attitude.
- **Appointment Scheduling**: Manage the appointment book, schedule patient appointments, and handle rescheduling and cancellations.
- **Patient Records**: Maintain accurate patient records, ensuring confidentiality and compliance with privacy regulations.
- **Billing and Payments**: Process patient payments, handle billing inquiries, and assist with insurance claims processing.
- **Office Coordination**: Collaborate with dental assistants, hygienists, and dentists to ensure smooth operations and patient flow.
- **Administrative Support**: Perform general administrative duties such as filing, data entry, and managing office supplies.

Skills and Qualifications
- **Customer Service**: Excellent interpersonal skills with a patient-centric approach and the ability to handle patient concerns with care.
- **Organizational Skills**: Strong organizational skills with attention to detail and the ability to multitask in a fast-paced environment.
- **Communication Skills**: Clear and professional verbal and written communication skills.
- **Technical Proficiency**: Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) and basic office software (e.g., Microsoft Office).
- **Problem-Solving**: Ability to handle unexpected situations calmly and efficiently.
- **Experience**: Previous experience as a receptionist, preferably in a dental or medical setting, is an advantage but not required.
- **Team Player**: Cooperative and willing to assist colleagues to ensure the best patient care.

Pay: $30.00 - $35.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Medical office

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Ability to Commute:

- Teaneck, NJ 07666 (required)

Ability to Relocate:

- Teaneck, NJ 07666: Relocate before starting work (required)

Work Location: In person

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