Universal Banker

3 weeks ago


Manchester, United States American Eagle Financial Credit Union Incorporated Full time

At American Eagle Financial Credit Union, we’re not just offering you a job; we’re inviting you to join a team who plays a role in enriching the lives of our members and communities to create a world where financial freedom is a reality. Our team is comprised of diverse individuals with unique talents and perspectives.

We emphasize our culture above all else through an inclusive work environment where everyone feels valued, respected and empowered to bring their authentic selves to work. We prioritize the wellbeing of our team members by emphasizing psychological safety and fostering an environment where everyone is empowered as a leader. This ethos is evident in various avenues, including individual teams and specialized groups like our employee-led wellness committee, DEIB council, and One-Team Resource Groups.

In addition, our total rewards package encompasses
- Competitive compensation packages that reflect your skills and contributions
- Health Benefits (Medical, Dental & Vision)
- A Wellness component to help you stay healthy
- A 401(k) retirement plan with a match, plus another plan that doesn’t need your contribution
- Time off to relax and recharge
- Financial support for continuous learning
- Individual Development Plans to help you grow in your career
- The opportunity to become involved in community outreach
- Be You at AEFCU through our unique dress code guidelines
- Recognize and be recognized by team members across the organization through various avenues
- Elevate your performance with our tailored incentive plans

If you’re seeking a fulfilling career where you can make a real impact as ONETEAM, then AEFCU is the place for you Can’t wait for you to join us

**This position is 40 hours per week including Saturdays. Spanish speaking preferred.**

**Position Summary**:

- Acquires and maintains member relationships by providing excellent member service. Develops and deepens member relationships by offering relevant solutions to meet their needs, and by taking ownership and resolving customer problems quickly and efficiently. Meets or exceeds sales goals by determining the financial needs of each member, matching this to the appropriate Credit Union product or service, and delivering the product or service in a manner which satisfies the member.

**Essential Duties and Responsibilities**:

- Demonstrates professional behaviors at all times and interacts with members to build positive relationships.
- Actively listens and asks questions to determine financial needs of member.
- Accurately explains the features and benefits of all credit union products and services.
- Demonstrates excellent member service by cross-selling additional Credit Union products and services to meet member’s financial needs.
- Consistently contributes to the attainment of individual and branch goals.
- Performs the following functions:

- Accurately opens new member accounts.
- Effectively closes and books Home Equity and consumer loans.
- Deposits, withdrawals, transfers, payments, maintenance requests, check cashing, issuing and accepting negotiable instruments, end-of-day balancing.
- Orders cash, balances ATM, TCR and Vault, balance/image monetary instruments, order supplies, and other such transactions necessary to service the members.
- Participates in community events.
- Performs other duties as assigned.

**Qualification Requirements**:

- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience**:

- Associate’s degree from an accredited college or university and two to four years of related experience and/or training; or equivalent combination of education and experience. Sales or referral experience in a goal or incentive-based environment preferred.

**Certificates, Licenses and Registrations**:

- Notary Public and Signature Guarantee.
- NMLS Registration and annual renewal
- Completes all training and testing required for certification

American Eagle is an Equal Opportunity Employer Veterans/Disabled


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