Associate Patient Care Coordinator
2 weeks ago
**Opportunities with Optum in the Tri-State region** (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind **Caring. Connecting. Growing together.**
**Crystal Run Health Care,** part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented **Associate Patient Care Coordinator** to join our team. A 40-hour work week Sunday through Saturday between the hours of 7:15 am to 8:00 pm. This is a 4 -10 hour shift to be determined by the supervisor upon hire.
The **Associate Patient Care Coordinator** is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
**Location**: 2 Centerrock Road, West Nyack, NY 10994
**Primary Responsibilities**:
- Adheres to standards of professionalism set by the Practice
- Always maintains professional appearance by adhering to dress code and wearing identification badge
- Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff
- Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice, and staff members
- Functions as a member of a team committed to quality patient care
- Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice
- Attends and participates in mandatory quarterly staff meetings or reads minutes
- Completes Mandatory Education annually
- Attends/participates in training/review classes and projects as assigned
- Handles difficult situations and people with tact, professionalism and H.E.A.R.T.
- Demonstrates good judgment in escalating difficult situations and people to Management personnel
- Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after weekend absences, tardiness and early departures, and long meal periods in accordance with CRHC policy
- Promotes a positive work attitude fostering teamwork and acceptance of management decisions
- Supports peer to peer training initiative for new Patient Services employees
- Assists co-workers whenever possible, to achieve office goals / patient satisfaction
- Works independently, takes initiative in completing assignments and does so without reminder
- Completes all miscellaneous work assigned by Director/Supervisor or Physician accurately and in a timely manner
- Opens office as needed; turns on copiers, terminals and printers, and updates computer for current day’s session
- Communicates with clinical staff to keep patient informed of appointment status
- Verifies insurance eligibility and coverage by phone, independent website, RTS, Phreesia, or Clearwave at time of service
- Verifies patient demographic and insurance information at time of visit. Assures all demographic and insurance information is accurate, complete, and up to date in the patient's chart. Scans current insurance card and photo identification into system
- Provides, explains and reviews for accurate completion, all Registration forms, i.e., Patient Representative, Patient Registration form, Family Information form, and Text Addendum where applicable and obtains signatures as required
- Provides and explains the Authorization to Release Health Information to patient at their request
- Determines balances due including past balance, co-payments, co-insurance, and deductibles, referring to Patient Accounts as necessary; takes responsibility for collecting and posting payments from patients at time of service via checks, cash or credit card in compliance with Cash Control Policies and Procedures
- Assigns NextMD tokens in compliance with Meaningful Use guidelines
- Provides After visit Summary in compliance with ACO guidelines
- Prepares Batch Report daily to total and balance collections
- Begins the check in process in EPM, Phreesia, Clearwave, and Siemens. Act on notations in all systems and completes the auto-flow process successfully
- Schedules/Cancels/Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures
- Obtains or issues HMO insurance referrals as required for maximum reimbursement of services rendered
- Notifies management or other departments appropriately using Clerical Templates for various issues/requests/reasons
- Maintains supply inventories and equipment necessary for th
-
Patient Care Coordinator
3 weeks ago
West Covina, United States Regal Medical Group Full timeJob Description Position Summary: The Coordinator, Patient Care is responsible for coordinating non-clinical tasks to support the delivery of care coordination to patients. Responsibilities include but are not limited to assisting in scheduling medical appointments, durable medical equipment, home health, eligibility/benefit verification, requesting...
-
Patient Care Coordinator
2 weeks ago
West Covina, United States Heritage Provider Network Full timeJob DescriptionPosition Summary:The Coordinator, Patient Care is responsible for coordinating non-clinical tasks to support the delivery of care coordination to patients. Responsibilities include but are not limited to assisting in scheduling medical appointments, durable medical equipment, home health, eligibility/benefit verification, requesting medical...
-
Customer Service Associate
3 weeks ago
West Nyack, United States Good Samaritan Hospital Full time**Job Details**: The Customer Service Associate is responsible for managing the day-to-day processes of the call center. This position documents and resolves patient concerns and inquiries for the hospital and associated physician bills. In addition, this position will work closely with the Directors of Patient Relations on the resolution of complex patient...
-
Patient Care Coordinator
1 month ago
West Covina, United States Regal Medical Group Full timeJob DescriptionPosition Summary: The Coordinator, Patient Care is responsible for coordinating non-clinical tasks to support the delivery of care coordination to patients. Responsibilities include but are not limited to assisting in scheduling medical appointments, durable medical equipment, home health, eligibility/benefit verification, requesting medical...
-
Patient Care Coordinator
2 days ago
West Covina, United States Regal Medical Group Full timeJob DescriptionPosition Summary: The Coordinator, Patient Care is responsible for coordinating non-clinical tasks to support the delivery of care coordination to patients. Responsibilities include but are not limited to assisting in scheduling medical appointments, durable medical equipment, home health, eligibility/benefit verification, requesting medical...
-
Patient Access Coordinator
2 weeks ago
Nyack, United States Montefiore Nyack Hospital Full time-Evening 7:00AM - 3:30PM; Weekends, and Holidays Part Time Administrative/Clerical Nyack NY - $20.56 per hour - DESCRIPTION - Includes 10% differential and benefits Responsible for maintaining the hospital census to identify the facility’s bed complement, patient’s location, occupied beds and bed availability. Coordinates and controls the placement of...
-
Home Health Occupational Therapist
1 month ago
West Orange, United States Patient Care Full timeWe are hiring for an Occupational Therapist to join our team at Patient Care in West Orange, NJ! This position serves our patients in Livingston, Millburn, West Orange, Maplewood, South Orange and surrounding areas. At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come...
-
Home Health Occupational Therapist
3 weeks ago
West Orange, United States Patient Care Full timeWe are hiring for an Occupational Therapist to join our team at Patient Care in West Orange, NJ! This position serves our patients in Livingston, Millburn, West Orange, Maplewood, South Orange and surrounding areas. At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from...
-
Home Health Occupational Therapist
1 month ago
West Orange, United States Patient Care Full timeWe are hiring for an Occupational Therapist to join our team at Patient Care in West Orange, NJ! This position serves our patients in Livingston, Millburn, West Orange, Maplewood, South Orange and surrounding areas. At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come...
-
Patient Care Coordinator
6 days ago
Sun City West, United States HearingLife Full time**Overview**:Who WE Are**: HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904. HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare...
-
Registered Nurse
3 weeks ago
West Orange, United States Patient Care Full timeWe are hiring for a full-time **Registered Nurse/RN** to join our passionate team at Patient Care in West Orange, NJ! At **Patient Care**, a part of LHC Group we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly...
-
Registered Nurse
2 months ago
West Orange, United States Patient Care Full timeWe are hiring for a full-time Registered Nurse/RN to join our passionate team at Patient Care in West Orange, NJ! At Patient Care, a part of LHC Group we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all...
-
Registered Nurse
2 months ago
West Orange, United States Patient Care Full timeWe are hiring for a full-time Registered Nurse/RN to join our passionate team at Patient Care in West Orange, NJ! At Patient Care, a part of LHC Group we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all...
-
Licensed Physical Therapist Assistant
1 month ago
West Orange, United States Patient Care Full timeWe are hiring for a full-time Physical Therapist Assistant to join our team at Patient Care in West Orange, NJ! This position covers the East Orange, South Orange, West Orange, Orange, Fairfield, Montclair, Verona, and Caldwell areas. Ask the recruiter about our sign-on bonus! At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging,...
-
Licensed Physical Therapist Assistant
1 month ago
West Orange, United States Patient Care Full timeWe are hiring for a full-time Physical Therapist Assistant to join our team at Patient Care in West Orange, NJ! This position covers the East Orange, South Orange, West Orange, Orange, Fairfield, Montclair, Verona, and Caldwell areas. Ask the recruiter about our sign-on bonus! At Patient Care, a part of LHC Group, we embrace a culture of...
-
Licensed Physical Therapist Assistant
1 month ago
West Orange, United States Patient Care Full timeWe are hiring for a full-time Physical Therapist Assistant to join our team at Patient Care in West Orange, NJ! This position covers the East Orange, South Orange, West Orange, Orange, Fairfield, Montclair, Verona, and Caldwell areas. Ask the recruiter about our sign-on bonus! At Patient Care, a part of LHC Group, we embrace a culture of...
-
Home Health Speech Therapist
4 weeks ago
West Orange, United States Patient Care Full timeWe are hiring for a full-time, field Speech Therapist to join our team at Patient Care in West Orange, NJ! At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it...
-
Patient Care Coordinator
3 weeks ago
West Caldwell, United States MAX Surgical Specialty Management Full timeOur practice** **RIVERSIDE ORAL SURGERY** in West Caldwell, New Jersey is seeking a Patient Care Coordinator to join the team! As the **Patient Care Coordinator** you will be providing customer service over the phone and in-person, acting as the director of first impressions. This position requires a self-starter who finds value working in a fast-paced and...
-
Patient Experience Coordinator
4 weeks ago
West Hempstead, United States Mindful Care Full time $20 - $24**MHTs, CNAs, PCTs encouraged to apply**The OpportunityA Patient Experience Coordinator (PXC) will execute all patient-facing tasks and inquiries while providing exceptional customer service. The PXC will represent and be the “face” of Mindful Care. This role is responsible for handling patient scheduling/rescheduling, payment collections, and inquiries...
-
Patient Experience Coordinator
3 weeks ago
West Hempstead, United States Mindful Care Full time $20 - $24**MHTs, CNAs, PCTs encouraged to apply**The OpportunityA Patient Experience Coordinator (PXC) will execute all patient-facing tasks and inquiries while providing exceptional customer service. The PXC will represent and be the “face” of Mindful Care. This role is responsible for handling patient scheduling/rescheduling, payment collections, and inquiries...
