Hoi Coordinator

About LGCY Power

LGCY Power is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same. LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.

Position Description

LGCY Power is seeking an HOI Coordinator to work closely with our customers to support them through the HOI acquisition process. Success in this role looks like working collaboratively with internal and external departments to create a positive and streamlined experience for homeowners and sales reps on each project that requires HOI. This position is responsible for efficiently supporting and managing their queue effectively by providing excellent customer service. This role must be in DFW, Texas, Lehi, Utah or Orlando, Florida as in office days are required.

**Responsibilities**:

- Act as liaison between the homeowner and the insurance agent to ensure an updated HOI is acquired.
- Verify homeowners' insurance documents to ensure amounts and expiration dates meet utility requirements.
- Work closely with the utility team to keep insurance requirements current and relay pertinent information to the sales team.
- Support sales representatives during the HOI acquisition process to ensure payment is secured.
- Maintain professional relationships with insurance companies to ensure they are renewing policies as needed to meet utility standards.
- Track HOI data throughout the acquisition process to ensure completion within a timely manner to reduce overall project turn times.
- Maintain clear and effective communication with all stakeholders, including homeowners, utility team members, and sales personnel.
- Ensure all insurance documents are in compliance with company and utility regulations.
- All other duties as assigned.

Skills and Qualifications
- High school diploma or equivalent is required
- 1+ years of experience in the solar or insurance industry is required
- Experience using NetSuite as a CRM is a plus
- Ability to work in a detailed and fast paced environment
- Strong verbal and written communication skills

What We Offer
- Generous 401(k) option with employer match
- 9 Paid holidays
- Attractive benefits package including medical, dental, and vision coverage
- Opportunity for career development and advancement with a rapidly growing company
- High-energy, fun, and friendly culture
- Generous PTO

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.

LGCY Power uses the E-Verify employment verification program