Workforce Intelligence

3 weeks ago

Tampa, United States Citi Full time

The **Workforce Intelligence & Talent Acquisition Partner** _(WITA)_ is a strategic partner supporting our global WITA leadership team on their operational discipline. An enabling role to support building best in class workforce intelligence & talent acquisition capabilities across Citi.

The **WITA Partner role** sits within **WITA’s Global Strategy & Solutions Delivery **organization**. The WITA Partner is a management level position responsible for accomplishing results, driving the end-to-end strategy, execution, and delivery of the strategy & solutions delivery pillars.

Key Responsibilities:
To understand and provide end to end support for their leader’s operational discipline and provide “SSD as a Service” covering Business Execution, Portfolio, Process and Change Management, Tech and Non-Tech Solutions Optimization, Risk & Controls, Data & Insights.
- Maintaining bidirectional information flow & strategic advisory across SSD to our clients
- Operational data awareness, oversight & defining recommendations to drive operational excellence /strategy
- Use analytics to inform decisions & make recommendations
- Driving simplification & standardization vision of branding
- Prepare materials and participate in the Stakeholder engagements, Operational and Business Reviews, Risk forums (track follow up/actions to closure)
- Elicitation of business case/need, business requirements and charter for the tech and non-tech book of work for our clients
- Lead formation for flex teams to deliver tech and non-tech book of work for the respective client/WITA leader they support
- Monitor and analyze Scorecards, data & insights and facilitate remediation actions
- Credible challenge and ensure accountability of SSD with all the stakeholder groups
- Facilitate BAU operations execution for Demand, Capacity Planning, Resource Planning and utilization, Financial Planning/tracking, Hiring, Movement, Talent, Performance and Compensation process

**Knowledge / Experience**:

- Relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organizational levels
- Strong project management and delivery skills or program implementation experience
- Solutions driven and able to balance timely delivery with cost effectiveness and quality assurance
- Strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally
- Able to identify continuous improvement opportunities through evidence backed decisions
- Risk awareness
- Provide quality summary updates for senior management
- Sector experience or Knowledge of finance / banking / HR or recruitment and prior experience working in complex global business models

**Qualifications**:

- 6-10 years of relevant experience
- Demonstrated core recruiting and leadership skills
- Consistently demonstrates clear and concise written and verbal communication

**Education**:

- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
- **Job Family Group**:
Business Strategy, Management & Administration
- **Job Family**:
Business Administration
- **Time Type**:
Full time
- **Primary Location**:
Tampa Florida United States
- **Primary Location Full Time Salary Range**:
$113,840.00 - $170,760.00
- **Anticipated Posting Close Date**:
Apr 23, 2024
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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