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Patient Services Technician/front Desk Receptionist
2 months ago
Must be self-motivated, accountable, dependable, organized and must possess strong ability to multitask. Must possess adequate computer skills with the ability to efficiently navigate/utilize electronic medical records. Bi-lingual a plus.
**Main duties include**:
**Shift schedule Mon-Thurs, 7:45-4:45p most days (occasionally 8-5p), and Fri 7:45-12p**
- Work multiple phone lines scheduling patients.
- Check patients in/out in a fast-paced medical setting.
- Collect payments from the patient for their balance due, co-payments and/or coinsurance.
- Ensure information is updated and accurately recorded in patient medical record at each visit (checking ID and insurance).
- Must have experience and knowledge of different types of insurance benefits/referrals/authorizations.
- Scanning/indexing documents.
- Managing multiple doctors’ schedules.
- Must possess strong oral and written communication skills.
- Must be detail-oriented, excel at staying organized, and manages down time efficiently.
- Must be comfortable working in a fast-paced environment.
- Enjoys working with patients and diffuses situations by providing excellent customer service.
- Must have working knowledge of balancing daily batches of payments and cash drawer balancing.
- Possesses the ability to take directives from various levels of staff and assume responsibility for assignments.
- Eager to assist across other departments and perform all other duties as assigned
**Benefits**:
- 401 (k) and matching
- Health Insurance (paid 100% by employer)
- Dental insurance
- Disability insurance
- Vision insurance
- Life insurance
- Employee assistance program
- Paid Time Off
- Holiday Pay
- 8 hours of Personal Time Off