Housing Case Manager

2 weeks ago

Austin, United States Front Steps, Inc. Full time

The housing case manager uses the housing first model and trauma-informed care approach to help adults experiencing homelessness find stable long term housing and connects program participants with other resources and programs that help them sustain long term housing and self-sufficiency. Case Managers assist clients staying at our temporary shelter/housing sites through advocacy, education, and support that will help them transition from homelessness to rapid rehousing and permanent housing programs. Case Managers may manage a caseload of 18-25 clients, as determined by the program's needs.

**Specific Duties, Functions, and Responsibilities**:

- Works with program participants to complete assessments, set goals, identify strengths and resources, and develop and implement weekly and long-term self-sufficiency service plans that are appropriate to their particular status and needs. Needs such as obtaining required and necessary identification and documentation for housing, education, work, treatment, and evaluating barriers to accessing services.
- Ensures interactions with program participants are client-centered, solution-focused and strengths based in all settings, language, and documentation.
- Under guidance from department/program leadership, coordinates appropriate referrals and assists program participants in accessing community supportive services and training that helps clients meet their goals. Coordinate with medical professionals and connect clients with crisis support services as needed.
- Coordinates with Front Steps colleagues, program managers; and other community partners to provide wrap around services to our program participants.
- Effectively use systems and tools, to ensure compliance with data standards and record-keeping as required by Front Steps policies, regulatory agencies, and grant requirements. Documents all client interactions, maintaining accurate notes and reports; and evaluates performance outcomes within required time frames.
- Participates in team and organizational meetings and assists in maintaining all procedural and documentation standards.
- Monitors expenses and works with program coordinators and managers to maintain service contracts/grants and audits.
- Provide transportation for clients to get to appointments and schedule in home visits as needed.
- Supports Front Steps in achieving their mission by helping with other projects, and special events.

**Other General Duties, Functions, and Responsibilities**:

- Strong communication skills that successfully convey and obtain accurate and complete information in a respectful and caring/empathetic manner.
- Ability to maintain personal and professional ethical boundaries.
- Deep respect for client's' autonomy and inherent right to make their own choices about their own lives, while also helping them understand and navigate those choices.
- Strong teaching and learning principles to help clients build skills necessary to be more self-sufficient and take greater charge of their lives.
- Strong critical thinking skills that involve reasoning, organizing and analyzing information so problems are accurately understood and solutions are outcome-oriented and purposeful.
- Insightful of cultural diversity and work with a diverse population without judgement. Reflective and self-corrective by carefully considering meaning of data and interpersonal interactions; shows tolerance of different viewpoints; watchful of your own potential errors and bias that could be influencing thinking.
- Strong advocacy skills that help in connecting clients to resources while problem solving and negotiating between program participants and other service providers.
- Awareness of relevant laws, rules, and regulations that may influence eligibility or entitlement to services

**Minimum Qualifications**:

- 1 year experience with social services work or related field; or bachelor's degree in social work or related field.
- 1 year of professional experience providing case management services to individuals experiencing homelessness or closely related special needs population, and knowledge of community resources preferred.
- Reliable transportation and valid driver’s license.
- Knowledge of housing first, trauma informed care, and social service professional boundaries and ethics.
- Strong computer skills, including Microsoft, spreadsheets, database usage, and internet; or experience using a Homeless Management Information System (HMIS), ServicePoint preferred.
- Bilingual preferred (Spanish and English and/or ASL and English highly preferred).

**Preferred knowledge, skills, and abilities**:

- Case management experience working with the transitionally and chronically homeless or other special needs populations. Experience working with Veterans and their families highly preferred
- Experience in using a Homeless Management Information System (HMIS).
- Knowledge of local community resources
- Experience with landlord outreach and facilitating s

  • Supportive Housing Case Manager

    3 weeks ago

    Austin, United States Caritas of Austin Full time

    **Job Title: Supportive Housing Case Manager** **Department: Client Services** **Reports To: Supportive Housing Program Manager** **FLSA Status: Non-Exempt/Full Time** **Position Summary** The Supportive Housing Case Manager provides permanent supportive housing services to people that have experienced homelessness, with an ultimate goal of stabilizing...

  • Supportive Housing Case Manager

    3 weeks ago

    Austin, United States Project Transitions, Inc. Full time

    **About us** Every person living with HIV deserves compassionate care and a place to call home. Project Transitions is dedicated to serving people with HIV and AIDS by providing housing, comprehensive support services, recuperative care and hospice in compassionate and caring environments. As we are beginning the process of opening our new supportive...

  • Permanent Supportive Housing Case Manager

    2 weeks ago

    Austin, United States Family Eldercare Full time

    **FAMILY ELDERCARE** Job title: PSH Senior Case Manager Reports to: PSH Program Coordinator Program: Permanent Supportive Housing - 92 Work Location: Rutherford Office Position Status - Full-time FLSA Classification - Non-Exempt Salary Range $55,785.60-$60,008. **Summary**: The Permanent Supportive Housing Senior Case Manager reports directly to the...

  • Case Manager

    2 days ago

    Austin, United States LifeWorks Austin Full time

    LifeWorksofAustin, TX is looking for a Case Manager to join our Permanent Supportive Housing program! A Case Manager provides community-based case management services to clients, draws upon clients’ strengths to inform service planning, advocates on behalf of clients, collaborates with other service providers, provides resource referrals, monitors client...

  • Case Ready Operations Manager

    4 weeks ago

    Austin, United States Case Works LLC [158794] Full time

    Job DescriptionJob DescriptionDescription:About Case WorksCase Works, LLC is the nation’s leading case development and management solutions provider for mass tort and personal injury law firms and their funding partners. Privately held and headquartered in the greater Austin, Texas metro area, Case Works deploys advanced technical and analytic systems and...

  • Case Ready Operations Manager

    3 weeks ago

    Austin, United States Case Works LLC [158794] Full time

    Job DescriptionJob DescriptionDescription:About Case WorksCase Works, LLC is the nation’s leading case development and management solutions provider for mass tort and personal injury law firms and their funding partners. Privately held and headquartered in the greater Austin, Texas metro area, Case Works deploys advanced technical and analytic systems and...

  • Case Manager

    3 weeks ago

    Austin, United States Endeavors Full time

    **JOB PURPOSE**: The Case Manager will provide comprehensive case management to clients and their families who are homeless or at risk of homelessness with the goal of increasing their quality of life and maintaining the highest possible ability to function within the community. **ESSENTIAL JOB RESPONSIBILITIES**: - Advocate for and facilitate clients’...

  • Case Manager

    6 days ago

    Austin, United States Endeavors Full time

    _** This position is a hybrid role; a minimum of 3 days in office per week will be required. Applicants must live in or near Austin, TX **_ **JOB PURPOSE**: The Case Manager will provide comprehensive case management to clients and their families who are homeless or at risk of homelessness with the goal of increasing their quality of life and maintaining...

  • Case Manager

    5 days ago

    Austin, Texas, United States LifeWorks Austin Full time

    LifeWorksofAustin, TX is looking for a bilingual Case Manager to join our Rapid Rehousing program A Case Manager provides community-based case management services to clients, draws upon clients' strengths to inform service planning, advocates on behalf of clients, collaborates with other service providers, provides resource referrals, monitors client...

  • Case Management Coordinator

    2 weeks ago

    Austin, United States Casa Marianella Full time

    **Case Management Coordinator** **Casa Marianella - Family Program “Abri Lumiere”** **About us**: Casa Marianella is a nonprofit organization based in Austin, TX that welcomes displaced immigrants and promotes self-sufficiency by providing shelter and support services to single adults and families with children. This position is open with the family...

  • Community Case Manager

    5 days ago

    Austin, United States Vivent Health Full time

    Get ready for something extraordinary! Picture this - You've got 6 weeks of paid time off in your first year, plus 12 days of paid holidays. That's just the beginning of the perks at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming...

  • Case Manager

    2 weeks ago

    Austin, United States Casa Marianella Posada Esperanza Full time

    **About us**: Casa Marianella is a nonprofit organization that welcomes displaced immigrants in Austin, TX. We promote self-sufficiency by providing shelter and support services to single adults and families with children coming from all over the world. This position is open with the family program of Casa Marianella: “Abri Lumiere”. We serve...

  • Case Management Supervisor

    1 week ago

    Austin, United States Vivent Health Full time

    **Position Purpose** The Case Management Supervisor provides guidance and supervision to a team of medical and community case managers and other social services team members. Provides case management services to area clients both directly and indirectly. **Essential Functions** - Provide ongoing supervision to a regional team of medical and community case...

  • Case Management Supervisor

    7 days ago

    Austin, United States Vivent Health Full time

    Get ready for something extraordinary! Picture this - You've got 6 weeks of paid time off in your first year, plus 12 days of paid holidays. That's just the beginning of the perks at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming...

  • Case Manager

    4 weeks ago

    Austin, United States Caritas of Austin Full time

    **Job Title: Espero Rutland Case Manager** **Department: Client Services** **Reports To: Espero Rutland Program Manager** **FLSA Status: Non-Exempt/Full Time** **Position Summary** The Espero Rutland Case Manager provides permanent supportive housing services to people that have experienced homelessness, with an ultimate goal of stabilizing them in their...

  • Case Manager

    4 weeks ago

    Austin, United States Mary Lee Foundation Full time

    Purpose: Mary Lee Foundation is a 501(c)(3) nonprofit organization dedicated to providing diverse services and housing to adults with various types of disabilities. We are looking for a Case manager to enhance the quality of patient management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full...

  • Case Manager

    5 days ago

    Austin, Texas, United States Mary Lee Foundation Full time

    Purpose: Mary Lee Foundation is a 501(c)(3) nonprofit organization dedicated to providing diverse services and housing to adults with various types of disabilities. We are looking for a Case manager to enhance the quality of patient management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full...

  • Case Manager

    3 weeks ago

    Austin, United States Mary Lee Foundation Full time

    Purpose: Mary Lee Foundation is a 501(c)(3) nonprofit organization dedicated to providing diverse services and housing to adults with various types of disabilities. We are looking for a Case manager to enhance the quality of patient management, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full...

  • Impact Clinical Case Manager

    2 weeks ago

    Austin, United States Caritas of Austin Full time

    **Job Title: ImpACT At Home Clinical Case Manager** **Department: Programs** **Reports To: ImpAct Housing Program Manager** **FLSA Status: Non-Exempt/Full Time** **Position Summary** The ImpACT Clinical Case Manager supports the multidisciplinary permanent supportive housing team with clinical skills and experience. The primary role of the Clinical Case...

  • Travel Nurse RN

    4 weeks ago

    Austin, TX, United States TotalMed Case Management Staffing Full time

    TotalMed Case Management Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Austin, Texas. Job Description & Requirements Specialty: Case Management Discipline: RN Start Date: ASAP Duration: 13 weeks 40 hours per week Shift: 10 hours, days Employment Type: Travel We are seeking a Case Manager-Registered Nurse for...