Product Owner I
2 months ago
Work Location:
Wilmington, Delaware
Hours:
40
Pay Details:
86,840 - 139,360 USD
Line of Business:
Enterprise Enabling Functions
**Job Description**:
Product Owner I within the Credit Card Vertical Partnership Delivery organization is accountable for supporting projects aligned with the Partnership credit card servicing infrastructure platform. This position will deliver specialized business segments within the credit card ecosystem supporting strategic planning and delivery for new capabilities and experiences from concept through execution.
Depth & Scope:
- Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices
- Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
- Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
- Leads and integrates cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexity
- Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
- Uses sophisticated analytical thought to exercise judgement and identify solutions
- Impacts the achievement of sub-function or business line objectives within the area they are accountable for
- Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
- Works autonomously as the lead and guide others within area of expertise
Education & Experience:
- Undergraduate degree and / or product certificate
- 7+ years relevant experience
- 3-5 years Product Owner or Agile related delivery experience
- Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
- Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset
- Consumer Banking and Credit Cards(Cobrand and/or Private Label) Experience Preferred
- Conversion and Data Mapping experience a plus
- Processor experience(TSYS or Fiserv) a plus
- Proven ability to stay focused under pressure, demonstrating resilience in challenging and ambiguous situations and ability to cope with rapid change a plus
- Proven ability to create and deliver compelling presentations that effectively communicate information and ideas a plus
Customer Accountabilities:
- Partners with senior management to support the delivery of a product vision
- In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
- Continuously aligns with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
- Reviews performance analytics; recommend and champion strategies to enhance the customer or end user product experience
- Participates in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
- Creates a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
- Provides user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
- Manages delivery initiatives and (depending on complexity) oversee multiple development team (pod) backlogs
- Proactively raises issues that impede the efficient delivery of customer-focused increments
- Responsible for defect management and prioritization
Shareholder Accountabilities:
- Adheres to enterprise frameworks or methodologies that relate to activities for own business area / journey
- Ensures on-going strategic alignment with senior management, providing feedback as appropriate
- Considers development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities
- Understands the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate
- Leads the submission and discussion on the Quarterly Business Review, with respect to their product
- Proactively manages business stakeholders to obtain inputs needed for product development in a timely manner
- Monitors the regulatory environment and partner with the senior management to consider changes to product strategy as needed
- Actively coordinates and engages in risk, quality and/or business testing management
- Empowered to make product
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