Conference Services Manager

3 weeks ago


Charlottesville, United States The Boar's Head Resort Full time

Coordinate event and guest room details as described in sales and catering contracts generated from the Group Sales department. Responsible for guest room cut off dates and management of group booking. Responsible for increasing revenue through upselling Food and Beverage and ancillary options throughout the resort. As needed to assist the Director of Sales and Marketing (DOSM) in the coordination of the development and accomplishment of conference, catering and banquet productivity, guest satisfaction and revenue goals.

Essential job functions include:

- Manages and monitors BEO accuracy and production
- Works with banquet and catering staff to maximize revenue
- Works with DOSM to determine improvement needs for department productivity
- Manages a smooth flow of information from Sales & Catering to Food & Beverage Department
- Manage and run resume and BEO meetings, keeps track of calendar invitations
- Management of high-profile groups and is prepared to meet personally with all groups upon arrival
- Maintain close contact with clients to determine set-ups, number of people attending events, type of facilities required, meal arrangements, times and any special needs.
- Contact clients to sell special amenities and/or extras to enhance meetings.
- Work closely with all departments to ensure smooth delivery of all services.
- Develop alternative approaches when interacting with clients to meet their demands while staying within property profit guidelines.
- Follow-up with all clients on an as-needed basis.
- Keep up-to-date on food and service industry trends.
- Review all group billings before submitting them for processing.
- Continually look for new and better ways to service groups and internal departments.
- Practice excellent written and oral communication skills with all clients.
- Banquet event orders for weekly packet are done in a timely manner so that packet it is sent out on time to all operational units.
- As needed, represent the DOSM at weekly banquet event order meetings.
- Handle special projects or assignments as required by the DOSM.
- Maintain accurate business files.
- Meet with clients and provide walking tours of the property.
- Accurately enter and manipulate computer based data using a variety of software (i.e. Microsoft Word, Excel and Delphi.)
- Provide excellent customer service to clients according to 4 Diamond Service Expectations.



  • Charlottesville, United States Boars Head Inn Full time

    Coordinate event and guest room details as described in sales and catering contracts generated from the Group Sales department. Responsible for guest room cut off dates and management of group booking. Responsible for increasing revenue through upselling Food and Beverage and ancillary options throughout the resort. As needed to assist the Director of Sales...


  • Charlottesville, United States Boars Head Inn Full time

    Coordinate event and guest room details as described in sales and catering contracts generated from the Group Sales department. Responsible for guest room cut off dates and management of group booking. Responsible for increasing revenue through upselling Food and Beverage and ancillary options throughout the resort. As needed to assist the Director of Sales...


  • Charlottesville, United States The Boar's Head Resort Full time

    Coordinate event and guest room details as described in sales and catering contracts generated from the Group Sales department. Responsible for guest room cut off dates and management of group booking. Responsible for increasing revenue through upselling Food and Beverage and ancillary options throughout the resort. As needed to assist the Director of Sales...


  • Charlottesville, United States The Boar's Head Resort Full time

    Coordinate event and guest room details as described in sales and catering contracts generated from the Group Sales department. Responsible for guest room cut off dates and management of group booking. Responsible for increasing revenue through upselling Food and Beverage and ancillary options throughout the resort. As needed to assist the Director of Sales...


  • Charlottesville, United States The Boar's Head Resort Full time

    Coordinate event and guest room details as described in sales and catering contracts generated from the Group Sales department. Responsible for guest room cut off dates and management of group booking. Responsible for increasing revenue through upselling Food and Beverage and ancillary options throughout the resort. As needed to assist the Director of Sales...


  • Charlottesville, United States The Boar's Head Resort Full time

    Job DescriptionJob DescriptionCoordinate event and guest room details as described in sales and catering contracts generated from the Group Sales department. Responsible for guest room cut off dates and management of group booking. Responsible for increasing revenue through upselling Food and Beverage and ancillary options throughout the resort. As needed to...


  • Charlottesville, United States The Boar's Head Resort Full time

    Job DescriptionJob DescriptionCoordinate event and guest room details as described in sales and catering contracts generated from the Group Sales department. Responsible for guest room cut off dates and management of group booking. Responsible for increasing revenue through upselling Food and Beverage and ancillary options throughout the resort. As needed to...


  • Charlottesville, United States Parking Management Services Full time

    Job DetailsJob Location Charlottesville VA - Charlottesville, VA Position Type Full Time Job Category Management DescriptionCompany: Parking Management Company - PMC Job Title: Assistant Valet Parking Guest Service Manager Position Type: Salary Pay: Salary + Bonus Opportunities Unleash your leadership potential and elevate guest experiences as an Assistant...

  • Account Manager II

    2 weeks ago


    Charlottesville, United States Renaissance Services Full time

    Job Description The Account Manager II is responsible for managing and selling Renaissance Learning’s products and services, with a focus on Practice and Instruction, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has...

  • Account Manager II

    2 days ago


    Charlottesville, United States Renaissance Services Full time

    Job Description The Account Manager II is responsible for managing and selling Renaissance Learning’s products and services, with a focus on Practice and Instruction, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager II has...


  • Charlottesville, United States Commonwealth of Virginia Full time

    UVA ITS ( ) is seeking a ServiceNow Delivery Manager. Reporting to the Director, IT Service Management, this position will oversee and improve production platform processes and the Agile practices of the team, ensuring they are optimized for quality and positive experience for our customers. The selected applicant will have the opportunity to support...


  • Charlottesville, United States Healthcare Services Group, Inc. Full time

    Job DescriptionOverview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we...


  • CHARLOTTESVILLE, United States Healthcare Services Group, Inc. Full time

    Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been...


  • Charlottesville, United States SKV Group, LLC Full time

    **Job** - Client Services Associate, Wealth Management **Location** - Charlottesville, Virginia **Employment Type** - Part Time, Negotiable Hours **Summary** SKV Group is a Charlottesville-based, full-service, independent financial planning firm. We are seeking a part-time client services associate to join our team! Hours are flexible and negotiable,...

  • Service Manager

    3 weeks ago


    Charlottesville, United States Tiger Fuel Company Full time

    Job Type Full-time Description Summary The Service Manager leads all plant service team activities, manages all aspects of people development and is responsible for the overall performance (sales, operations, profit, and growth) of the service team while ensuring our commitment to providing high quality work. This is a hands-on leadership position, on-site...

  • Service Manager

    2 weeks ago


    Charlottesville, United States Tiger Fuel Company Full time

    Job Type Full-time Description Summary The Service Manager leads all plant service team activities, manages all aspects of people development and is responsible for the overall performance (sales, operations, profit, and growth) of the service team while ensuring our commitment to providing high quality work. This is a hands-on leadership position, on-site...


  • Charlottesville, United States University of Virginia Full time

    The Police Services Specialist is responsible for the Police Department’s database management and will use business intelligence and reporting to retrieve and analyze data. They will prepare material related to legal matters and ensure compliance with UVAPD and state reporting requirements, prepare and distribute reports and respond to inquiries, and be...


  • Charlottesville, United States Morrison Healthcare Full time

    Greetings!Come join our team at The Compass Group and Morrison Healthcare at UVA Hospital.Job Summary: Responsible to direct the functions of Patient Food Services for the system. These functions include, but are not limited to, management, education, training, and performance improvement of patient food service personnel. In coordination with the Systems...


  • Charlottesville, United States Morrison Healthcare Full time

    Greetings!Come join our team at The Compass Group and Morrison Healthcare at UVA Hospital.Job Summary: Responsible to direct the functions of Patient Food Services for the system. These functions include, but are not limited to, management, education, training, and performance improvement of patient food service personnel. In coordination with the Systems...

  • RN In-Home Services

    2 weeks ago


    Charlottesville, United States InnovAge Full time

    The  In-Home Services RN (Registered Nurse)  provides skilled nursing care in accordance with InnovAge policies and all applicable regulations to participants and performs related administrative tasks for InnovAge. Physical attendance at an InnovAge facility and/or an InnovAge participant home is essential to performing the job duties. Triages...