Billing/collections Specialist
4 weeks ago
Job Overview:
**Responsibilities**:
- Verify the accuracy of billing data and resolve discrepancies or issues.
- Collect outstanding payment and resolve billing related inquiries.
- Maintain and update accounts with payment information, adjustment and credits.
- Collaborate with the internal team to resolve billing and collection issues.
- Investigate and resolve billing discrepancies or disputes in a timely manner.
- Monitor accounts receivable and proactively address overdue payments.
- Prepare and analyze various reports related to billing, collection and accounts receivable.
- Ensure compliance with company policies, procedures and relevant regulations.
- Providing excellent customer service during interactions.
- Collaborate with internal teams to resolve billing issues.
**Requirements**:
- High Level of Detail
- Team Player
- Experienced in Quickbooks
- Experienced in Microsoft Excel
- Experience in account reconciliations
- Strong customer service skills and phone etiquette
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Join our team as a Collection Specialist to utilize your financial expertise and customer service skills in a dynamic work environment.
Pay: $22.00 - $30.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Office
**Experience**:
- Microsoft Excel: 3 years (required)
- Customer service: 5 years (required)
Ability to Commute:
- Bloomfield, CT 06002 (required)
Ability to Relocate:
- Bloomfield, CT 06002: Relocate before starting work (required)
Work Location: In person
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