Mac / Apple Computer Service / Repair Technician

2 weeks ago


Los Angeles, United States MacPro-LA Full time

MacPro-LA is seeking a highly skilled Apple McIntosh Technician to join our team. We are looking for individuals with 3 to 5 years of experience working in an Apple authorized Repair store, who are proficient in diagnosing and repairing hardware and software issues on Macintosh computers and iOS devices. Please note that prior experience working in an Apple authorized repair store tore is required. If you haven’t worked in an Apple Authorized Repair Store, please do not apply

BASIC REQUIREMENTS:
3 to 5 years of experience working in an Apple authorized store.

**⁠ ⁠Provided technical support and troubleshooting for a wide range of Apple products, including Macintosh computers, iPhones, iPads, and accessories.**

**⁠ ⁠Conducted hardware and software diagnostics to identify and resolve technical issues efficiently.**

**⁠ ⁠Performed repairs and upgrades on Apple devices according to company standards and manufacturer guidelines.**

**⁠ ⁠Educated customers on product features, functionality, and best practices for maintenance and usage.**

**⁠ ⁠Maintained accurate records of repairs, inventory, and customer interactions using internal systems.**

*Certifications:*

**⁠ ⁠Apple Certified Macintosh Technician (ACMT)**

**⁠ ⁠Additional relevant certifications (if applicable)**

*Skills:*

**⁠ ⁠Proficient in diagnosing and repairing hardware and software issues on Macintosh computers and iOS devices.**

**⁠ ⁠Strong understanding of networking concepts and protocols.**

**⁠ ⁠Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.**

**⁠ ⁠Ability to work efficiently in a fast-paced environment and adapt to changing priorities.**

**⁠ ⁠Detail-oriented with a commitment to quality and accuracy in all tasks.**

If you meet the qualifications and are interested in joining our team at MacPro-LA, please submit your resume and cover letter through the Indeed platform. Please note that prior experience working in an Apple Authorized Repair Store is required. If you haven’t worked in an Apple Store, please do not apply. We look forward to hearing from you

Pay: $18.00 - $25.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Working in an Apple Authorized Repair Store: 3 years (required)

Work Location: In person



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