Client Insights Consultant

4 weeks ago


Chicago, United States Circana, LLC. Full time

**Let’s be unstoppable together**

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

**What will you be doing?**

**_ Supervisory Responsibilities: This role will have one direct report. _**

**Responsibilities**:
Advanced Analytic Skills: Demonstrate ability to analyze and interpret data and translate it into meaningful solutions for clients:

- Approach client with coherent, actionable, and fact-based data/recommendations appropriate to their business needs
- Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client with a focus on leveraging technology and speed to insights
- Identify business issues and opportunities and suggest the appropriate level analytic solution/approach, while also best leveraging Circana's UNIFY platform and tools
- Ask questions to test assumptions and challenge the status quo
- Synthesize information on a variety of issues; translate the information into a project framework that ultimately provides solutions for clients

Impactful Presence: Demonstrate strong interpersonal communication and presentation skills; present a professional image:

- Become trusted by clients, Circana client solutions teams, Circana cross-functional organizations, and Circana business partners and considered a domain expert and business partner
- Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish

Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met:

- Develop and maintain a deep understanding of customer needs and requirements
- Help customers identify solutions to problems they did not know they had
- Regularly and proactively communicate with the client-facing teams, including soliciting feedback to continually improve the relationship
- Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities

**Requirements**:

- 5+ years of experience in syndicated data, analytics, category management, marketing, and/or sales within a leading Consumer Packaged Goods (CPG) company or other organizations utilizing point-of-sale (POS) data
- Experience with syndicated data tools, such as Circana/IRI, is required
- Demonstrated leadership experience managing at least one direct report, including responsibilities for performance evaluations, mentoring, and development
- Demonstrated expertise in translating data and analysis into relevant implications
- Strong project management and process skills
- Able to engage in a consultative manner with clients when helping solve/manage content deliverables

**Circana Behaviors**

As well as the technical skills, experience, and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day roles:

- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone
- The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $88,000 - $115,000._
- This job is also eligible for bonus pay._
- We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees._

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