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Temporary Housekeeping Attendant

1 month ago

Boston, United States The 'Quin House Full time

Primary Responsibilities

The House Attendant performs routine duties in the cleaning and servicing of any area which may be assigned; supplies areas with items which are required for the convenience and comfort of the members. They are responsible for maintaining the facilities in accordance with The Quin standards, and ensuring high member and guest satisfaction.

ABOUT THIS ROLE
- Understand all policies, procedures, standards, specifications, guidelines for The Quin
- Make beds neatly with fresh linen (including sheets, duvet, blankets and pillow cases).
- Remove and sort dirty linen and send linen out to be laundered
- Pick up debris/trash, remove and empty trash in wastebaskets, clean mirrors and shelves, closet, in-room safe (if not being used).
- Inspect and restock collateral and amenities, including in room mini bar and amenities in the club lounge
- Clean door frames, window sills, windows, mirrors, vent covers, walls and baseboards
- Arrange furniture properly and report any damage
- Clean appliances, equipment, furniture and cupboards. High-dusts as needed.
- Sweep, dust any club area as required
- Clean & disinfect bathrooms including basin, bathtub, toilet, tile, flooring, and walls
- Use chemicals and cleaning materials as instructed in accordance with safety protocol
- Replenish room and public area amenities and linen in accordance with The Quin standard
- Report room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the Front Office
- Report items that require repair or additional cleaning to the Front Office
- Restocks housekeeping cart and closets
- Routinely check housekeeping equipment such as vacuums, steamers, carts etc.
- Vacuum guest rooms and public areas
- Maintain outdoor space associated with the Club as needed
- Turn in all lost and found articles immediately
- Investigate and resolve member complaints
- Assume 100% responsibility for the quality of services provided
- Assume functions of other Club roles as necessary
- Additional duties may be added at any time at the discretion of management
- Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests

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