Blood Services Product Specialist

2 weeks ago

Clearwater, United States SOFT COMPUTER CONSULTANTS Full time

***:
The Blood Services Product Specialist works under the direction of the assigned Blood Services Product Team Lead in support of product development activities. Particularly may assist with research and documentation of product requirements, development of product technical documentation, development and implementation of product test plans, internal and client training programs, support of beta product releases.

**DUTIES AND RESPONSIBILITIES**:
**Product Development Responsibilities**:

- Assist in documenting product requirements adhering to SCC standard for preparing the Statement of User Requirements
- Works closely with the Blood Services Product Team Lead and/or Senior Manager and other members of the product development team to provide product education throughout the development cycle
- Works closely with the Blood Services Product Team Lead and/or Senior Manager for the purpose of providing domain expertise as he/she develops the System Requirements Specification
- Ensures that System Requirements adhere to current industry regulatory standards: FDA, AABB, etc.
- Prepares Use Case Scenarios as defined by SCC in preparation for and support of QC product testing
- Works closely with the QC team during product validation to assure that the delivered product adheres to and meets the stated product requirements
- As directed by the Blood Services Product Team Lead, provides support for the product Beta site by conducting client education and customer support through the Beta implementation and go-live period
- Documents client issues and develop action plan for resolution
- Facilitates product knowledge transfer to Implementation, Client Support, and Sales and Marketing staff through documentation and training

**Product Maintenance Responsibilities**:

- Under the direction of the Blood Services Product Team Lead, reviews client/prospect requirements, studies feasibility, and documents accepted Software Change Requests per SCC SOP
- Complies with approved procedures, directives and guidelines
- Performs other duties as assigned

**JOB SPECIFICATIONS**

**Education Required**:
Four year degree in the applicable healthcare related field (Medical Technology, Clinical Laboratory Sciences, Biology, etc.). Advanced degree in the applicable discipline, business or computer science highly desirable. Certification and/or License in Immunohematology, MLS/MT, MLT or clinical related field by the State of Florida, ASCP, AMT, AAB, and SBB or other national certifying organizations is required. Must have at least an Associate's Degree.

**Experience Required**:

- Previous experience performed in a donor collection center and/or hospital blood bank.
- Broad experience and understanding of the applicable healthcare discipline is essential.
- Previous experience in a clinical laboratory field as a Medical Technologist or related position.
- Previous experience in a service related field and related computer position.

**Skills Required**:

- Ability to work independently while performing effectively in a team environment
- Ability to define priorities and respond accordingly in a rapidly changing environment
- Excellent analytical and problem solving skills
- Excellent oral, written, and presentation communication skills
- Excellent interpersonal skills
- Excellent organizational skills

**Travel Required**:
Yes, very mínimal travel is required to support Beta site clients, attend professional meetings, and infrequently to support Sales activities.

**BENEFITS**:
SCC Soft Computer offers a comprehensive and competitive benefits package to meet the needs of our employees. Our benefits include medical, dental, life insurance, short term disability, flexible spending plans, 401(k), vacation, paid holidays, tuition reimbursement, a subsidized lunch program and much more
- EOE of protected Veterans and Individuals with Disabilities.

  • Blood Services Product Specialist

    1 month ago

    Clearwater, United States SOFT COMPUTER CONSULTANTS Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:The Blood Services Product Specialist works under the direction of the assigned Blood Services Product Team Lead in support of product development activities. Particularly may assist with research and documentation of product requirements, development of product technical documentation, development and...

  • Blood Svcs Implementation Specialist Level 1

    3 weeks ago

    Clearwater, United States Soft Computer Consultants Full time

    Job Description Job Description POSITION SUMMARY:The Blood Services Implementation Specialist Level 1 provides on-site and in-house application support, troubleshooting and training to an assigned number of upgrade, hardware, or simple implementation clients for the duration of the project and for a period of approximately 30 days after the live date. Along...

  • Blood Svcs Implementation Specialist Level 1

    2 weeks ago

    Clearwater, United States Soft Computer Consultants Full time

    Job Description Job DescriptionPOSITION SUMMARY:The Blood Services Implementation Specialist Level 1 provides on-site and in-house application support, troubleshooting and training to an assigned number of upgrade, hardware, or simple implementation clients for the duration of the project and for a period of approximately 30 days after the live date. Along...

  • Blood Svcs Implementation Specialist Level 1

    1 month ago

    Clearwater, United States SOFT COMPUTER CONSULTANTS Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:The Blood Services Implementation Specialist Level 1 provides on-site and in-house application support, troubleshooting and training to an assigned number of upgrade, hardware, or simple implementation clients for the duration of the project and for a period of approximately 30 days after the live date. Along...

  • Blood Bank Associate TSS

    1 month ago

    Clearwater, United States Soft Computer Full time

    Position Summary: Start your professional career at SCC Soft Computer. We are looking for an entry-level Blood Bank TSS to join our team. This position will include basic Blood Bank, Donor, and Laboratory theory and logic with an emphasis on expanding and troubleshooting LIS skills. This position offers an opportunity for advancement as well as competitive...

  • Blood Bank Associate TSS

    1 month ago

    Clearwater, United States SOFT COMPUTER CONSULTANTS Full time

    Job DescriptionJob DescriptionPosition Summary:Start your professional career at SCC Soft Computer. We are looking for an entry-level Blood Bank TSS to join our team. This position will include basic Blood Bank, Donor, and Laboratory theory and logic with an emphasis on expanding and troubleshooting LIS skills. This position offers an opportunity for...

  • SoftID Product Specialist

    4 weeks ago

    Clearwater, United States Soft Computer Consultants Full time

    POSITION SUMMARY: This position works under the direction of the assigned Product Manager in support of product development activities. - Assists with the research and documentation of product requirements - Development of product technical documentation - Development and implementation of product test plans - Internal and client training programs - Support...

  • SoftID Product Specialist

    1 month ago

    Clearwater, United States Soft Computer Consultants Full time

    POSITION SUMMARY: This position works under the direction of the assigned Product Manager in support of product development activities. - Assists with the research and documentation of product requirements - Development of product technical documentation - Development and implementation of product test plans - Internal and client training programs - Support...

  • SoftID Product Specialist

    1 month ago

    Clearwater, United States SOFT COMPUTER CONSULTANTS Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY: This position works under the direction of the assigned Product Manager in support of product development activities.- Assists with the research and documentation of product requirements- Development of product technical documentation- Development and implementation of product test plans- Internal and client...

  • Yacht Division Product Specialist

    1 month ago

    Clearwater, United States MarineMax Full time

    Job Details Description OVERVIEW: The Yacht Support Product Specialist is an integral part of the growth strategy and focus for the Yacht Division. The Yacht Support Product Specialist will be responsible for being a liaison to our teams as well as creating and delivering customer experience the drives a next level of confidence for our...

  • Bilingual Customer Service Specialist

    1 week ago

    Clearwater, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Client Onboarding/Scheduling Specialist

    1 month ago

    Clearwater, United States Government Services Exchange Full time

    Job DescriptionJob DescriptionClient Onboarding/Scheduling SpecialistGovernment Services Exchange (GSE)Clearwater, FL USAEmployment TypeFull-TimeCompensation$15 to $18 per hour (with industry experience)Why Work Here?Work here for a fulfilling and supportive environment that values its employees' growth, fosters a strong sense of family, and encourages...

  • Product Marketing Support Specialist

    4 weeks ago

    Clearwater, United States MONIN Full time

    About Us We create with care, and we innovate with purpose. More than flavor producers, we are passionate professionals who aim to gather our people, partners, and customers with a shared spirit of confidence, respect, and entrepreneurship. We produce clean, authentic, and versatile beverage solutions that make every sip so much better, all with a...

  • Product Marketing Support Specialist

    4 weeks ago

    Clearwater, United States Monin Inc Full time

    About Us We create with care, and we innovate with purpose. More than flavor producers, we are passionate professionals who aim to gather our people, partners, and customers with a shared spirit of confidence, respect, and entrepreneurship. We produce clean, authentic, and versatile beverage solutions that make every sip so much better, all with a determined...

  • Product Marketing Support Specialist

    1 month ago

    Clearwater, United States Monin Inc Full time

    About Us We create with care, and we innovate with purpose. More than flavor producers, we are passionate professionals who aim to gather our people, partners, and customers with a shared spirit of confidence, respect, and entrepreneurship. We produce clean, authentic, and versatile beverage solutions that make every sip so much better, all with a determined...

  • Administrative Specialist/Customer Service

    3 weeks ago

    Clearwater, United States RollShield LLC Full time

    Job DescriptionJob DescriptionRoll Shield seeking an experienced, motivated individual to join our team as an Customer Service Specialist.We're currently seeking an Administrative Customer Service Coordinator for a position in our Clearwater office to help support the growth of our remodeling business. We are looking for someone with high energy and...

  • Guest Service Specialist

    1 month ago

    Clearwater, United States Mister Carwash Full time

    Working at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. Come work for us! We're currently seeking a Guest Service Specialist. Starting at $14.00 per hour + tips! WHAT YOU WILL...

  • Guest Service Specialist

    2 weeks ago

    Clearwater, Florida, United States Mister Carwash Full time

    Hey there! Are you ready to be part of a dynamic team, crush your goals, and enjoy the hustle and bustle of a fast-paced setting at Mister Car Wash? Well, you're in luck! Mister is expanding, offering ample opportunities for team members to scale up their careers.Let's cut to the chase now! Currently on the lookout for a Guest Service Specialist at Mister...

  • Member Service Specialist

    2 weeks ago

    Clearwater, United States Floridacentral CU Full time

    Member Service Specialist - Clearwater (Base rate + Incentives) - To assist members and potential members with their Credit Union needs directly and through other Member Service Representatives; provides expertise with respect to more complex Credit Union services such as IRAs, certificates of deposit, electronic funds transfer, home banking, etc.; explains...

  • Patient Service Specialist

    3 weeks ago

    Clearwater, United States Select Medical Full time

    When patients enter our center in Clearwater, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...