Dental Treatment Coordinator

**Dental Treatment Coordinator at MI Smiles Dental**:
Join us in a role where your care and dedication make a real difference every day. We’re welcoming new **Dental Treatment Coordinator **to our growing offices serving patients in the West Michigan area. We’re looking for someone special, someone who’s not just filling a role but becoming a part of our 45-year-old story.

**Are you detail-oriented, empathetic, and a collaborative team player?**:
**[YES] **Great Read on to see if this feels like a match.

**[NO] **That’s alright It’s important to us that MI Smiles Dental is the right fit for you too. We want our team to genuinely love what they do.

**About MI Smiles Dental**:
We’re a spirited team of problem-solvers and compassionate professionals, all united by a single mission: to provide a welcoming, stable dental home for everyone who walks through our doors. Our success is rooted in a belief of putting people first, whether it’s our patients, our team, or our doctors. It’s this personal approach, mixed with a dash of fun and a whole lot of heart, that has not only defined our past but also lights the way for our future.

**The Role**:
As a Dental Treatment Coordinator, you’re the welcoming face and reassuring voice for our patients. You play a key role in shaping their experience, ensuring they feel comfortable and well-cared for. Your responsibilities include:

- Greeting patients warmly, making them feel immediately at ease.
- Managing appointments and patient flow, balancing efficiency with a caring approach.
- Supporting our dental team to provide seamless care.
- Handling patient records with meticulous attention to detail and confidentiality.

**Your Daily Impact**:
**Patient Engagement**:
**You’re the welcoming committee and information hub, ensuring each patient feels at home and well-informed.**
- We’re looking for a detail-oriented person, so here’s the nitty-gritty (don’t worry, there’s more to share at the interview): _
- Warmly greet and welcome patients, setting a positive tone.
- Provide clear, concise information about our services and policies.
- Assist with patient paperwork and payments, ensuring clarity and ease.
- Maintain accurate and up-to-date patient records.
- Manage and coordinate specialist referrals.
- Tackle insurance-related questions, ensuring patient understanding and satisfaction.

**Appointment Management**:
**Keep our daily operations running smoothly with your scheduling prowess and proactive approach.**
- Here’s a bit more about what you’ll be doing: _
- Organize and prepare the next day’s patient schedule.
- Handle appointment scheduling, rescheduling, and cancellations efficiently.
- Send out timely follow-ups and reminders to ensure a full schedule.

**Treatment Plan Coordination**:
**Bridge the gap between dental jargon and patient understanding, presenting treatment plans with clarity.**
- In more detail, you’ll be: _
- Collaborating with dental practitioners to understand treatment plans.
- Clearly conveying treatment estimates, costs, and insurance details to patients.
- Assisting patients with understanding their financial responsibilities and exploring financing options.

**Administrative Excellence**:
**Your keen eye for details keeps our administrative ship sailing smoothly.**
- And here’s what that involves: _
- Accurately entering demographic and insurance information.
- Performing daily insurance eligibility checks.
- Handling payments, reimbursements, and insurance referrals and authorizations.

**Who We’re Looking For**:

- A bachelor’s or associate degree preferred.
- Someone with a background in patient-facing roles, preferably in dental or healthcare settings (1-2 Years of Experience).
- A friendly, social personality, coupled with the ability to work effectively in a team.

**What We Offer**:

- Comprehensive benefits package, including health insurances and a 401(k) plan.
- A supportive environment that encourages professional and personal growth.
- A workplace culture that truly values work-life balance and community involvement.

**Join Our Team**:

- Attach Resume**Job Features**:
**_Job Category _**:

- Administrative_