Maitre D'

Job Overview:
We are seeking a skilled and personable Maitre d' to join our team. As a Maitre d', you will be responsible for ensuring exceptional guest experiences by overseeing the dining room operations and providing excellent customer service. If you have a passion for hospitality and enjoy creating memorable dining experiences, we would love to hear from you.

**Responsibilities**:

- Welcome and greet guests in a warm and friendly manner
- Assist guests with seating arrangements and ensure their comfort
- Manage reservations and maintain an organized seating chart
- Coordinate with the kitchen staff to ensure timely food service
- Provide recommendations on menu items and answer any questions about the menu
- Handle guest inquiries, concerns, and complaints with professionalism and efficiency
- Maintain a clean and organized dining area
- Collaborate with the waitstaff to ensure smooth service flow
- Assist in training new staff members on service standards and procedures

Qualifications:

- Previous experience in a similar role, preferably in a hotel or fine dining establishment
- Strong communication skills with the ability to effectively interact with guests and staff
- Excellent phone etiquette and customer service skills
- Knowledge of food service procedures and etiquette
- Familiarity with POS systems, preferably Aloha POS or similar software
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills with attention to detail
- Ability to remain calm under pressure and handle difficult situations professionally

**Job Types**: Full-time, Part-time

Pay: $25.00 - $35.00 per hour

Work Location: In person