Water Meter Craftsman

Observes and records meter readings in homes and business establishments for billing purposes; ensures AMR units are working properly; investigates abnormal consumption readings; notifies superior of situations requiring special attention.
- Investigates faulty meters and AMR's, repairs meters and installs new meters and AMR's; operates metal detector in specific problematic situations; responds to homes with frozen pipes; locates service boxes.
- Assists the DPW Administration Manager in coordinating the annual and semi-annual testing of water backflow devices in accordance with MassDEP Cross Connection Control Program Regulations - 310 CMR 22.22. Will also perform cross connection surveys when required.
- Removes and replaces failing AMR units at existing sites and installs new AMR units on new construction. Removes existing AMR units prior to building demolitions.
- Inputs AMR information on site to systems computer and syncs information to Billing Department software.
- Install hydrant meters at construction sites to record water usage for billing.
- Performs weekly water sampling at various locations for water quality assurance in accordance with standards established by MassDEP Drinking Water Program.
- Installs and tests new meters to ensure accurate readings. Performs routine meter repair/maintenance functions.
- Responds to customer inquiries, requests, and complaints regarding meter reading activities. Resolves problems and concerns.
- Works closely with the Billing Department and troubleshoots occasional billing issues.
- Participates in snow and ice operations. Ability to work extended hours as result of emergencies.
- All other work as required.

Pay: $25.50 - $30.00 per hour

**Benefits**:

- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan

Experience level:

- 3 years

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person