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Flight Operations Base Manager- Lga

3 months ago

Flushing, United States Endeavor Air Full time

About Us:

- Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates more than 900 daily flights to 140+ destinations in the United States, Canada, and the Caribbean.Headquartered in Minneapolis, Minn., Endeavor operates six crew bases and 11 maintenance bases across the country. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.Our Culture:

- We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.-
Overview:
The Flight Operations Base Manager manages the day-to-day operations for Flight Operations at the assigned base and co-leads a team of Regional Crew Managers and Administration staff, to ensure Pilot competence and qualification with regards to safety, regulatory, and communication requirements.

**Responsibilities**:

- Ensure Regional Crew Managers provide direct coaching, support, discipline and evaluation of all performance in the areas such as customer satisfaction, on-time performance, safety and completion factor.
- Develop and support Regional Crew Managers, and Administration staff, measuring performance by setting goals and objectives to include annual evaluations.
- Establish and account for Flight Operations base goals, initiatives, and operational performance metrics in dependability, work performance, attendance, and operational goals.
- Supervise the Flight Operations team and administer coaching, discipline, and recognition to create a successful team and meet performance objectives.
- Coordinate with maintenance, aircraft operations, and crew resources departments to maintain operational control of line operations.
- Ensure pilots meet established levels of compliance with company policies and regulations.
- Responsible for development of a balanced program of discipline and for conducting investigations and interviews when violations of company policy or federal regulations occur.
- Establish, support and maintain agreements between Union and the Company through effective communication and interaction with union representatives.
- Conduct and participate in base meetings, departmental staff meetings, and Pilot meetings.
- Maintain high level of knowledge and ensure compliance in the areas of Company Policy, FOM, FAA Regulations, and Collective Bargaining Agreement.
- Collaborate with the Inflight Base Manager to oversee the administration of the random drug and alcohol testing for the base.
- Participate in decisions of hiring, promotion and termination of flight operations employees.
- Participate in budget review and reporting process.
- Establish and maintain a close professional relationship with the Inflight Base Manager to facilitate joint flight operations/inflight initiatives and programs.
- Ensure crews possess all required company materials such as charts, manuals, forms, and uniforms.
- Establish and evaluate standards of performance and appearance for flight operations department.
- Conduct special studies or projects as required by senior flight operations management.
- Establish policies for and supervise project coordinators and line check airmen assigned to flight operations.
- Participate in the SMS program as established by the Director of Safety.
- Follow up to crew communication reports, flight safety reports, and other correspondence.
- Participate in scheduled department staff meetings.
- Participate when requested as a member of the Flight Standards review board.

Other Duties:

- Other duties as assigned.

Supervisory Responsibilities:
This position will be responsible to co-lead and manager the Regional Crew Managers and Administrative Assistants.

Competencies Required:

- Ethics and Values - Serves as a champion to employees and projects that are beneficial to the company Displays courage and willingness to take an unpopular stance to make positive long-term progress for individuals and the organization.
- Knows Our Business - Looks for way to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the job at a high level of accomplishment.
- Builds Trust and Decision Making - Models honesty and open communications in large group meetings. Responds to challenge in a positive way - seeing it as a way to learn new perspectives and perhaps improve the organization.
- Drive for Results by Inspiring Others - Builds passion and enthusiasm for the