Hfn- Director of Fabrication

2 weeks ago

Phoenix, United States Hanger, Inc. Full time

Why Us?:
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?:
Director of Fabrication is responsible for leading and building the fabrication team for one or more large custom Orthotic and Prosthetic fabrication facilities. Director is responsible for the financial performance of operations including the management of labor, materials and overhead. Position includes directing supervisory teams with daily operations to provide high quality class I and II devices to the O&P market and fostering customer relationships. Responsibilities also include a wide range of administration, engineering, regulatory, compliance, recruiting and training requirements.

Your Impact:

- Plan and coordinate resources to achieve financial objectives while continuously improving quality and service to our customers.
- Work with and facilitate product cross-functional relationships to lead and participate in large transformational projects effectively.
- Coordinate and complete long-term projects to expand services to customers, improve quality, provide automation, and / or reduce costs, in addition to operational duties for the facility.
- Develop and nurture a high-performance leadership team consisting of proactive supervisors, managers and / or technical specialists.
- Build operational resilience and agility through clear performance goals, standard SOP’s, OJT / cross-training, feedback and accountability, and flexible staffing practices.
- Lead new and existing products, engineering processes/projects, and implement lean manufacturing methods and techniques to meet/exceed productivity targets, while maintaining the highest quality.
- Drive customer relationships and monitor communication to meet customers’ needs and expectations, and ensure issues are resolved within established service level agreements.
- Ensure compliance with FDA, OSHA, and other governmental rules and regulations, and adherence to all administrative and financial policies and procedures.

**Knowledge and Skill**:

- Proven complex problem-solving skills with plans and results.
- Proven organizational and time management skills.
- Excellent interpersonal, oral and written communication skills.
- Demonstrated effectiveness with training, motivating, and coaching direct reports.
- Ability to organize, prioritize and manage multiple projects as well as ongoing production work.
- Must be proficient in Windows based office technologies (ex. Word, Excel, Power Point).
- Track record of successful customer facing activities and retention.
- Basic knowledge of LEAN principles
- Must understand and utilize Hanger policies and procedures to implement change in compliance with values and operating principles.

**Job Complexity**:
Works on issues where analysis of situations or data requires an in-depth knowledge of organizational objectives. Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.

**Supervision Received and Exercised**:
Manages activities of two or more sections or departments through subordinate managers who exercise full supervision in terms of costs, methods, and staffing.

Minimum Qualifications:
**Required**:

- BA / BS in engineering, business or another related field - OR - an equivalent combination of education and experience -OR - Degree in Orthotics/Prosthetics
- A minimum of five (5) years’ production operations experience at the manager / director level within a manufacturing / engineering fabrication or clinical center directing a staff of 30 or more employees

**Preferred**:

- MBA or equivalent
- Five (5) years of Orthotic and / or Prosthetic fabrication and/or clinical experience
- Multiple-site management experience

Additional Success Factors:

- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for

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