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Call Center Representative

4 months ago

Huntington Beach, United States Classic Industries Full time

Classic Industries, the world's number one restoration auto parts and accessories supplier, has **immediate full-time openings for Call Center Representatives **to join our dynamic inbound call center support team.

If you are looking for an opportunity to work for an exciting company in a fun industry, and be part of a great team, we want to hear from you

**Responsibilities**:

- Provide customers with information about products and services
- Assist customers look up parts in product catalogs and place orders
- Verify customer account information to ensure order accuracy
- Respond to customer's questions, help process returns, track packages, etc.

**Qualifications**:

- Confident and professional phone demeanor
- Excellent verbal communication, conversation, and active listening skills
- Customer service mindset with a positive attitude and outgoing personality
- Basic computer skills and knowledge of computer software and office systems
- Excellent customer service skills

**At Classic Industries we have**:

- Competitive pay and a comprehensive benefits package
- A fun car culture with a casual work environment
- Very friendly, helpful, and supportive team members
- Opportunities for advancement
- A comprehensive, paid training program
- A collaborative team environment that respects and appreciates our employees

**Training**:
**Pay**:

- $45,000 - $47,000 annually
- Pay based upon job skills and work experience
- Annual wages are based on a combination of hourly and overtime wages.

**Benefits**:

- Medical insurance
- Dental insurance
- Vision Insurance
- Paid holidays
- Paid time off
- Life insurance
- Employee discounts

**Hours**:

- Monday - Friday 8 am to 5 pm
- Every other Saturday from 10 am to 3 pm

**Preferred experience, but not required**:

- Call Center: 1 year
- Customer Service: 1 year

A background check is required

**About Classic Industries**

Classic Industries is more than just restoration partsLocated in Huntington Beach, California, Classic Industries has provided over a million customers with parts and accessories they have needed to restore and upgrade their vehicles for over four decades. Our comprehensive full-color catalogs and state of the art online web stores are known for their accurate descriptions and helpful information for restoration and performance parts. Join our team and be a part of the world's number one restoration auto parts and accessories supplier.

Pay: $45,000.00 - $47,000.00 per year

Experience level:

- 1 year

Shift:

- 8 hour shift

Work setting:

- In-person
- Office

Work Location: In person