Field Technician

4 weeks ago

Annapolis Junction, United States General Dynamics Information Technology Full time

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Suitability:
Public Trust/Other Required:
Job Family:
Field Engineering

Job Qualifications:
**Skills**:Remote Access, Remote Support, Technical Support

Certifications:
Comp TIA Security - CompTIA

**Experience**:
1 + years of related experience

US Citizenship Required:
Yes

**Job Description**:
Field Technician II

GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Field Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Field Technician II joining our team.

HOW A FIELD TECHNICIAN II WILL MAKE AN IMPACT
- Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
- May coach and provide guidance to less-experienced professionals
- Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
- Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
- Modifies, moves, and installs new equipment
- Performs technical tasks and provides site support.
- Performs integrity testing and interviews customers to gather information about problems
- Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
- Will preform Data Transfer Agent requests to transfer files between networks.

WHAT YOU’LL NEED TO SUCCEED:

- Education: Associates of Arts/Associates of Science
- Required Experience: 1+ years of related experience
- Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
- Security Clearance Level: TS/SCI w/Poly
- Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned
- Location: Client Site
- US Citizenship Required
- Shift: Monday - Friday 10am-6pm
- Some travel will be required. Must be willing to travel to Texas 4 times per year for COOP exercises as well as in the event of an unplanned emergency.

GDIT IS YOUR PLACE:

- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from

GREENWAY

ITPolyMD

The likely salary range for this position is $89,250 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Onsite

Work Location:
USA MD Annapolis Junction

Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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