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Customer Service Representative
3 weeks ago
**Duties**:
- Conduct outbound calling to follow up on customer inquiries
- Perform data entry and maintain customer records accurately
- Analyze customer feedback to improve services
- Provide top-notch customer service and resolve issues promptly
- Demonstrate proper phone etiquette and professionalism in all interactions
- Ability to work well under pressure
**Experience**:
- Previous experience in customer service is preferred
- Computer skills including Microsoft Word, Excel and Oracle
- Proficiency in English is required; fluency in Spanish is a plus
- Excellent Written and verbal communication skills
- Ability to multitask and prioritize tasks effectively
- Experience in sales or a call center environment is preferred
Pay: $19.00 - $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
**Education**:
- High school or equivalent (required)
**Experience**:
- Customer Service: 1 year (required)
Ability to Commute:
- Corona, CA 92878 (required)
Work Location: In person
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