Shuttle Stop Supervisor

1 week ago


Chicago, United States Exclusive Event Experiences Full time

Job Title: Shuttle Stop Supervisor

Company: Gameday Productions Services (GPS)

Event: Confidential (2024 Annual Sports Event)

Location: Hotels in downtown Chicago area

Position Summary: As a Shuttle Stop Supervisor for Gameday Productions Services (GPS), you will be responsible for managing a team of six Shuttle Stop Managers, distributed at three separate shuttle stop locations, who oversee the efficient boarding of motorcoaches to transport players, coaches, and spectators to and from the event venue. Your role involves roaming between shuttle sites, troubleshooting issues as they arise, and relieving Shuttle Stop Managers for appropriate breaks throughout their shift.

Key Responsibilities:

- Supervise the performance of Shuttle Stop managers at multiple shuttle stop locations throughout event hours.
- Roam between assigned sites to assess the effectiveness of operations, troubleshoot issues, and provide support as needed.
- Alleviate team members from their assignments to allow for meal and rest breaks, ensuring continuous coverage at all stops.
- Monitor the efficiency of shuttle boarding processes and crowd management strategies implemented by Shuttle Stop Managers.
- Coordinate with event organizers and communicate any significant updates or issues observed during site visits.
- Maintain open communication channels with Shuttle Stop Managers and provide guidance on optimizing operations.
- Ensure adherence to company policies, procedures, and safety standards across all shuttle stop locations.
- Collaborate with event staff and other supervisors to address any overarching challenges or concerns.

Shift Details:

- Dates: July 19-22
- Shift duration: 8-16 hours
- Location: Downtown area hotels
- Pay: $23/hr

Qualifications:

- Excellent leadership and communication skills.
- Ability to multitask and make quick, effective decisions in a fast-paced environment.
- Previous experience in event management, customer service, or transportation logistics preferred.
- Strong organizational skills and attention to detail.
- Ability to remain calm and composed under pressure.
- Proficiency in using mobile devices and communication apps for coordination and reporting.
- Ability to efficiently travel between downtown hotels, preferably on bicycle.

About Gameday Productions Services (GPS): Gameday Productions Services (GPS) is a leading event design and execution agency, dedicated to delivering exceptional experiences for clients and guests. With a commitment to creativity, innovation, and reliability, GPS ensures that every event is executed with precision and professionalism.

**Job Types**: Part-time, Temporary

Pay: $22.00 - $23.00 per hour

Expected hours: 8 - 40 per week

Shift:

- 10 hour shift
- 8 hour shift

Weekly day range:

- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Chicago, IL (required)

Work Location: In person



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